Jump to content

Official Airave 4 LTE / Casa Pebble / Airave 3 LTE / S1000 Thread


SeanK_
 Share

Recommended Posts

5 hours ago, dashriprock said:

I just got a Pebble (MOD-1001-41) AP1000-41

 

1) Which one is this?

2) The instructions are awful. The Wifi set-up through the Android app doesnt work I can never get passed the Configure part....I get past the selecting wifi part and then when I get the Pebble Status screen I press configure and it never finds the pebble again I get error messages cant find it even though I am on the wifi I selected in the process

 

....I did plug and play with ethernet next but there is no documentation on how to use it. The user guide doesnt tell you much.

 

Is ethernet better than wifi?

Once connected. I never get a flashing green light like it said I should. Do I have to leave wifi connected? to which one?

The set up took several times and really was a hit or miss for me. I tried the wifi option and it kept timing out, however; when I unplugged the pebble then replugged it in, after the LED light sequence set up it was a solid green light then flashes when connected. I think that when inputting in the wifi info, it showed as timing out, but the info went through b/c I see that it flashes when I am near. The first time it happened I was a bit surprised and just gave up as it not working so I unplugged it then replugged it and the light was green.

 

My wifi router that connects into the cable is indoors, so that won't work for me. If you cannot use the antenna with the ethernet cord then don't use it b/c it will not work if it cannot lock a GPS signal according to the instructions.

Edited by Swordfish
Link to comment
Share on other sites

2 hours ago, Swordfish said:

The set up took several times and really was a hit or miss for me. I tried the wifi option and it kept timing out, however; when I unplugged the pebble then replugged it in, after the LED light sequence set up it was a solid green light then flashes when connected. I think that when inputting in the wifi info, it showed as timing out, but the info went through b/c I see that it flashes when I am near. The first time it happened I was a bit surprised and just gave up as it not working so I unplugged it then replugged it and the light was green.

 

My wifi router that connects into the cable is indoors, so that won't work for me. If you cannot use the antenna with the ethernet cord then don't use it b/c it will not work if it cannot lock a GPS signal according to the instructions.

Your second paragraph confused me a bit.

 

Also, are you saying you ran the set up multiple times as in you factory reset it and tried again? Or just unplugged and plugged back in and it started working all of a sudden,

I also still dont know how it functions. Are we supposed to always be on the wifi 5g that we select through the setup? Or after it goes solid green are we supposed to turn wifi off (The only way I get it to flash green is right after I turn wifi off...I get like 5 flashes of green and then back to solid)....but then eventually I lose a signal

 

 

Edited by dashriprock
Link to comment
Share on other sites

12 minutes ago, dashriprock said:

Your second paragraph confused me a bit.

 

Also, are you saying you ran the set up multiple times as in you factory reset it and tried again? Or just unplugged and plugged back in and it started working all of a sudden,

I also still dont know how it functions. Are we supposed to always be on the wifi 5g that we select through the setup? Or after it goes solid green are we supposed to turn wifi off (The only way I get it to flash green is right after I turn wifi off...I get like 5 flashes of green and then back to solid)....but then eventually I lose a signal

 

 

No, what I did was out of the box I tried the Sprint set up assistant app and input my info in via app and then wifi. It wasn't working with my current cell phone so I tried it on another and it worked. I also have android. 

 

Regarding the flashing, the same thing happens with me. I think it is not connected all the time. When I am on wifi, it stays green when I am close by, then when I turn off wifi, it flashes so the same thing. I have not had mine for very long, so I'm not sure if it takes time to calibrate itself. I also moved the GPS black box to a different location so it has a better GPS signal.

 

The green light indicates that it is working and periodically flashes so it is set up, but I just set up mine, so I'm not sure on the specific when it toggles, etc.

Edited by Swordfish
  • Like 1
Link to comment
Share on other sites

2 hours ago, Swordfish said:

No, what I did was out of the box I tried the Sprint set up assistant app and input my info in via app and then wifi. It wasn't working with my current cell phone so I tried it on another and it worked. I also have android. 

 

Regarding the flashing, the same thing happens with me. I think it is not connected all the time. When I am on wifi, it stays green when I am close by, then when I turn off wifi, it flashes so the same thing. I have not had mine for very long, so I'm not sure if it takes time to calibrate itself. I also moved the GPS black box to a different location so it has a better GPS signal.

 

The green light indicates that it is working and periodically flashes so it is set up, but I just set up mine, so I'm not sure on the specific when it toggles, etc.

Are we supposed to stay connected to WIFI for it to function?

Link to comment
Share on other sites

8 hours ago, dashriprock said:

Are we supposed to stay connected to WIFI for it to function?

Does your android allow you to connect to wifi and mobile ? By default my android cuts the mobile when I'm on wifi to save data so you need to make sure both can be on at the same time.

Edited by Swordfish
Link to comment
Share on other sites

4 hours ago, Swordfish said:

Does your android allow you to connect to wifi and mobile ? By default my android cuts the mobile when I'm on wifi to save data so you need to make sure both can be on at the same time.

Yes of course. So are you saying you have to have wifi AND data on to make it work?

 

ALSO if anyone else who has had one for a long time wants to chime in! Please do! 😃

Link to comment
Share on other sites

  • 3 weeks later...
My Magic Box Gold fell offline overnight and it won't connect back to the network after a couple tries.
Could be a fluke or something else...
Factory reset?

One of mine (wired backhaul) was apparently offline long enough to trigger the email yesterday to plug it back in. My phone would connect to it, but no data would pass (but it didn't have the X in the signal bars). A reboot still had it acting weird (DNS lookups failed), then it started working.

So they may be making changes to the backend and causing issues.

Sent from my Pixel 4 XL using Tapatalk

  • Like 1
Link to comment
Share on other sites

3 hours ago, ingenium said:

Factory reset?

One of mine (wired backhaul) was apparently offline long enough to trigger the email yesterday to plug it back in. My phone would connect to it, but no data would pass (but it didn't have the X in the signal bars). A reboot still had it acting weird (DNS lookups failed), then it started working.

So they may be making changes to the backend and causing issues.

Sent from my Pixel 4 XL using Tapatalk
 

I've been out of my office for 3 months now and I got an email last night that the box hasn't connected in awhile. I had someone there check and it was definitely powered on and appeared connected. I had her do a reboot. We'll see what happens.

Link to comment
Share on other sites

It finally reconnected but it is SLOWWWWWWWWWWW..... 1.09 / 0.75
Is it on B41 for backhaul? Did you have it last summer? Leaves on trees have a dramatic effect on signal strength. At my parents' house it's the difference between B41 on the MB (albeit shitty and slow) and only B25. B25/2 drops by about 6-8 dbm on some high gain directional antennas that I have setup. On ATT on my phone it's the difference between decent B12 and literally no service.

Sent from my Pixel 4 XL using Tapatalk

Link to comment
Share on other sites

1 hour ago, ingenium said:

Is it on B41 for backhaul? Did you have it last summer? Leaves on trees have a dramatic effect on signal strength. At my parents' house it's the difference between B41 on the MB (albeit shitty and slow) and only B25. B25/2 drops by about 6-8 dbm on some high gain directional antennas that I have setup. On ATT on my phone it's the difference between decent B12 and literally no service.

Sent from my Pixel 4 XL using Tapatalk
 

It's parked on a weak B41, yes. It's pretty bad in the summer, probably because of the leaves, but not much better (upload especially) even when there aren't any. wish this thing would connect to any other band besides super fringe B41.

Link to comment
Share on other sites

  • 2 weeks later...

I sent mine back a few weeks ago. My power went out for 2 seconds and it went back to search mode. If the pebble gets disconnected from power for any amount of time, it needs to be completely re-configured.

Decided it wasn't worth the hassle. I have wifi calling so I get phone calls and if I don't get texts,....depending on who it is from that's actually a bonus.

Edited by Swordfish
Link to comment
Share on other sites

  • 1 month later...

Hey All,

I have the Airave 4 LTE and for the past few weeks my phone (Samsung Galaxy S10) is having problems connecting to the device's LTE. Prior to these past few weeks, it would connect great and even had VOLTE. Now, my phone would only connect to the Airave if I reactivate/refresh device. Even then, it would have only LTE and not VoLTE anymore like a few weeks before.

I tried with 2 other family members device (Samsung Galaxy S8 and Samsung Galaxy S10e). The Samsung Galaxy S8 didn't have any problems connecting but still only had LTE instead of VoLTE while the Galaxy S10e needed to be reactivated/refreshed to connect to the Airave too. Both the S10's would have to be reactivated/refreshed after a few days to connect to Airave again. Is this because of the T-Mobile merger or is there a different problem with the S10's? It just seems strange that everything was working great before until now. Thanks all!

Link to comment
Share on other sites

Hey All,
I have the Airave 4 LTE and for the past few weeks my phone (Samsung Galaxy S10) is having problems connecting to the device's LTE. Prior to these past few weeks, it would connect great and even had VOLTE. Now, my phone would only connect to the Airave if I reactivate/refresh device. Even then, it would have only LTE and not VoLTE anymore like a few weeks before.
I tried with 2 other family members device (Samsung Galaxy S8 and Samsung Galaxy S10e). The Samsung Galaxy S8 didn't have any problems connecting but still only had LTE instead of VoLTE while the Galaxy S10e needed to be reactivated/refreshed to connect to the Airave too. Both the S10's would have to be reactivated/refreshed after a few days to connect to Airave again. Is this because of the T-Mobile merger or is there a different problem with the S10's? It just seems strange that everything was working great before until now. Thanks all!
It's possible that your S10s are set to use the T-Mobile network by default. In which case they would only use the Airave if you lose T-mobile service (basically they'd roam on Sprint).

Airaves and MBs occasionally lose VoLTE. Often this happens if your internet or power cuts out, or if your GPS is weak or loses its lock. Do you use the included GPS antenna and have it in a window?

Sometimes you might have to factory reset it. I had to do this with my magic box which lost its VoLTE recently. Be aware that it can take 3 weeks to reacquire VoLTE. It's a manual process to flip it back on. Basically when the requirements are met, your device is added to a queue, and a tech has to go through and manually turn it back on. For me, it's usually taken 2.5 weeks for this to happen.

If you have a UPS/battery backup, I suggest putting your Airave, router, and modem on it to prevent dropouts that would cause you to lose the VoLTE flag and have to wait for it to get added back again.

Sent from my Pixel 4 XL using Tapatalk

Link to comment
Share on other sites

15 minutes ago, ingenium said:

It's possible that your S10s are set to use the T-Mobile network by default. In which case they would only use the Airave if you lose T-mobile service (basically they'd roam on Sprint).

Airaves and MBs occasionally lose VoLTE. Often this happens if your internet or power cuts out, or if your GPS is weak or loses its lock. Do you use the included GPS antenna and have it in a window?

Sometimes you might have to factory reset it. I had to do this with my magic box which lost its VoLTE recently. Be aware that it can take 3 weeks to reacquire VoLTE. It's a manual process to flip it back on. Basically when the requirements are met, your device is added to a queue, and a tech has to go through and manually turn it back on. For me, it's usually taken 2.5 weeks for this to happen.

If you have a UPS/battery backup, I suggest putting your Airave, router, and modem on it to prevent dropouts that would cause you to lose the VoLTE flag and have to wait for it to get added back again.

Sent from my Pixel 4 XL using Tapatalk
 

Thanks so much for your quick response! I wonder if Sprint in my area provisioned the S10's to be on T-Mobile network by default already while they haven't done the with the S8. I also had an Airave rep do a refresh on their end and didn't seem to fix the issues for the S10's.

I do have the GPS antenna and it is right next to the window so that doesn't appear to be the problem. I have reset the Airave a few times and even doing a hard reset though. Based on what you mention, that might be the reason why I don't have VoLTE anymore. Do you know if it's same process for Airave 4 to get back VoLTE or is that process only for the MB?

Thanks so much for your response! Definitely helpful in trying to diagnose. Sprint also sent me a return kit. Do you think it's worth trading in for the Pebble? Or should I try and keep tinkering with the Airave 4?

Thanks!

Link to comment
Share on other sites

Thanks so much for your quick response! I wonder if Sprint in my area provisioned the S10's to be on T-Mobile network by default already while they haven't done the with the S8. I also had an Airave rep do a refresh on their end and didn't seem to fix the issues for the S10's.

I do have the GPS antenna and it is right next to the window so that doesn't appear to be the problem. I have reset the Airave a few times and even doing a hard reset though. Based on what you mention, that might be the reason why I don't have VoLTE anymore. Do you know if it's same process for Airave 4 to get back VoLTE or is that process only for the MB?

Thanks so much for your response! Definitely helpful in trying to diagnose. Sprint also sent me a return kit. Do you think it's worth trading in for the Pebble? Or should I try and keep tinkering with the Airave 4?

Thanks!

Personally I'd keep the Airave 4.

 

All the femtos are the same when it comes to VoLTE. Your resets are definitely delaying it getting reactivated. I know it sucks, but you just have to leave it be for 3 weeks. Eventually VoLTE will get turned back on.

 

If your S10s are on Sprint (check the PLMN in the engineering screen, or use an app like Signal Check Pro), then they will eventually find the Airave again. The network completely controls what your phone connects to, unless you lose service completely. You will not end up on the Airave unless the network tells your phone to connect to it. Usually it takes up to a few weeks for the Airave to get integrated into the network and for the towers around you to know about it. Once they do, they'll allow handoffs and will move your phone to it when it's in range.

 

As to why the other phones see it and connect, there are a number of possible reasons. One of which is because it doesn't have VoLTE enabled (I've found that devices that use VoLTE will avoid moving to something that doesn't have VoLTE enabled). But basically it will be inconsistent until the network has integrated it. Every time you factory reset (ie, the PCI changes), it wipes this and has to start over again with integration.

 

 

 

  • Like 2
Link to comment
Share on other sites

  • 4 months later...

Received 'coverage update' emails from Sprint-Mo/T-Sprint today notifying me that Airraves are no longer needed and that:  "Your device will be shut down within 30 days and removed from your account. There is nothing more you need to do."    I suppose that's that.

Link to comment
Share on other sites

  • 7 months later...
On 12/15/2020 at 5:45 PM, PythonFanPA said:

Received 'coverage update' emails from Sprint-Mo/T-Sprint today notifying me that Airraves are no longer needed and that:  "Your device will be shut down within 30 days and removed from your account. There is nothing more you need to do."    I suppose that's that.

I've been using an Airave still, as I need it. Apparently on July 31, 2021 they shut them all down. They did not let me know.. and so now I'm trying to figure out how to get coverage at my house again.. 

  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...
On 8/4/2021 at 11:17 AM, Mustang46L said:

I've been using an Airave still, as I need it. Apparently on July 31, 2021 they shut them all down. They did not let me know.. and so now I'm trying to figure out how to get coverage at my house again.. 

Same here.. no notice but mine seems to have died around that time too. Wi-Fi Calling works well, but I can't send/receive texts.. frustrating.

  • Like 1
Link to comment
Share on other sites

I have a Sprint Airave 4 LTE and was curious to know what the GUI username and password may be.

It's not admin/admin as with the older models of Airave.

I've tried a bunch but no luck.  Mostly admin as the username, but also root.

Just curious to see what's in it.  The thing doesn't really work at all for me anyway but I don't plan to change anything that isn't completely obvious if I were to get in.  Next year I have to get a T-Mobile phone so I probably will ship that back.

I noticed the device grabs two IPs from my router and there are two MAC addresses.

It's the MAC address which does not show on the bottom (that is one hex digit before the one that does on the label) which is the one that associates with the IP that leads to the GUI page login.

Edited by Steve Sybesma
Link to comment
Share on other sites

I decided to order the return kit for my Airave 4 LTE.  Not messing with it anymore.   They indeed did deactivate all of them as previously stated by others.  T-Mobile has nothing to replace it with yet, apparently...unless any of you know something.

Edited by Steve Sybesma
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Similar Content

    • By AcctDeleted_GirlFriday
      I'm stuck having to use an Airave in my apartment because ever since my landlord moved in downstairs and did major renovations, we've not been able to get much if any Sprint signal up here. I hate it because it's 3G only. Is there any chance Sprint will get it together and offer an LTE Airave? I'm guessing not, but it would be cool if they did.
    • By AMejia1976
      Hey all cant find anything searching the Forums. So I am wondering if someone can help me out here.
       
      I currently have a Belkin N750 DB Wifi Dual Band N+ Gigabit Router and an Airave unit. Both units are right next to each other.
       
      My home is about 1500sf ft.
       
      Using both bands on the router; 2.5ghz and 5ghz.
       
      Since PCS is at 1900 I am correct to assume this is close to 2.5gbs aka 2500?
       
      During they day my wireless signal drops to just about nothing that is usable by my TIVO, Note2, Sony 3100 BluRay Player or Wii etc etc etc.
       
      How likelly is it that the 2 units are severely interfering with each other?
       
      What distance should I place one from the other?
       
      Thanks for the feedback.
       
      @l3x
       
    • By ajr0203
      Hello all, I have a question about my sprint airave. The closest tower to my house is approximately 4 miles away if I'm correct. So what I'm wondering is when this tower is eventually upgraded to 4G, will my phone be able to connect to it? Or will my airave being a stronger signal override the 4G signal?
      Side question: are 4G signals stronger or weaker than 3G signals necessarily? Thanks for any insight you guys can supply
    • By halcyoncmdr
      So as we all know Sprint offers the Airave devices to help in-home coverage issues. It requires a high-speed Internet connection and creates a miniature cell site inside your home (femtocell).
       
      Sprint has offered these for free or deeply discounted for quite a while to customers with little to no coverage in their home. The requirements for determining eligibility have changed according to what I've heard. There hasn't been an official communication to retail employees as we don't deal with Airaves directly, so do take it with a grain of salt, and remember it can change again at any time.
       
      This information comes from a conversation with a member on the Airave team that determines customer eligibility to assist our store in providing accurate information to our customers that we refer to their team for coverage issues.
       


      To be eligible for a FREE Airave, the account must have 4+ active lines.
       
      Otherwise, the account is eligible for purchasing the Airave at full retail price ($280), or with a 2-year contract commitment for a discounted price ($130).
       

      My assumption is that since Network Vision is ramping up to full speed and should be completed within the next year or so, the increase in coverage availability from the 800MHz deployment and enhanced capability of the new equipment in general is anticipated to remove the need for Airave devices for most customers.
    • By matt7701
      Hello, just letting you guys know that I did my reset for my airave today and it is using a different set of channels for zip 15235 in Pittsburgh, PA.  Before, it used 75 and 225, and after the reset it now uses 100 and 150.  This may be a response to the users who have had issues with the NV upgrade locally affecting the airave.  Reset yours today and find out!
  • Posts

  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...