thank you for the quick reply, but the device will not work. It is set up as indicated (save for opening those ports) and I've been on the phone with tech support 5 times, device will not work. Do you have any ideas? Thank you!
You don't need to open any ports. Just plug it in and it'll work. Those are outgoing ports, which no home connection blocks. I assume they only say that in case someone is installing it on a corporate network with a very strict outgoing firewall. The magic box actually would have helped your phone calls, you just needed to wait a week or so. It takes about a week for VoLTE to get enabled on the Magic Box. Before that, it forces you to use the tower for voice. The Airave will also get VoLTE after a week or so for what it's worth. Sent from my Pixel 4 XL using Tapatalk
Hello, and thanks in advance!
My ISP is spectrum and the equipment I was sent is a "spectrum modem" and a "RAC2V1K" router. About two weeks ago I got an account with Sprint and found the service at my house to be less than desirable (works great everywhere else) I spoke with the sales man at the store and he told me I needed a "magicbox" I set up the magic box and it had no effect on the quality of my phone calls. I then called Sprint tech support and was told, "you don't need a magic box, you need an "airave 4"...okay, how did the other guys not know this? anyway, I'm sent the airave and notice in the directions that I have to open UDP port 53,67, 500, and 4500 bi-directionally. I tested weather or not those particular ports were open on my router and confirmed that they are not. The airave device only has one ethernet port, and obviously, that connects to my router.
How do I open up the ports w/o knowing the IP address of the airave unit?
Has anyone successfully set up an airave 4 with a RAC2V1K router? If so, I'd very much like to hear how to accomplish this.