Jump to content

Account Spending Limit


derrph
 Share

Recommended Posts

I started in 2011 with ASL and no deposit, and despite some payments being late, it was automatically removed from my account in 2013 without me even asking. Of course, I don't agree with the fee increase, I think the program can be a benefit, but the fee needs to be dropped back down to what it was when I first started.

 

 

Sent from Josh's iPhone 6+ using Tapatalk 3.1.1

Link to comment
Share on other sites

 And I know -- because I teach symbolic logic.

 

Does that mean you can help me with my discrete structures homework? ;)

 

On a serious note, I was on an ASL when I first moved my line off my parents Nextel account and on to my own. They automatically took it off after 12 months and now everytime I visit the store in downtown Portland I get the same rep who comments that he's never seen an account that can have so many additional lines added. But they didn't charge for the "service" which is not OK as far as I'm concerned. I understand wanting to restrict how much someone owes you, much like a credit card, but I would think that would only alienate customers who perhaps aren't that loyal (overall) anyways.

 

Can customers get EasyPay devices on prepaid? Or with an ASL?

Link to comment
Share on other sites

Does that mean you can help me with my discrete structures homework? ;)

 

On a serious note, I was on an ASL when I first moved my line off my parents Nextel account and on to my own. They automatically took it off after 12 months and now everytime I visit the store in downtown Portland I get the same rep who comments that he's never seen an account that can have so many additional lines added. But they didn't charge for the "service" which is not OK as far as I'm concerned. I understand wanting to restrict how much someone owes you, much like a credit card, but I would think that would only alienate customers who perhaps aren't that loyal (overall) anyways.

 

Can customers get EasyPay devices on prepaid? Or with an ASL?

No, you can not Easy Pay devices on prepaid. Yes, most ASL customers can get a device on Easy Pay, most usually have to pay a deposit that results in a lower monthly payment for the device.

 

Sent from my SM-T237P using Tapatalk

Link to comment
Share on other sites

I started with an ASL 2 line limit 125$ per line deposit back in 2001..... Now I have a 12 line account, 10 is supposed to the Absolute Max rule for Personal Consumer Accounts.... Sprint will damn near give me anything I want at this point...

 

Not Gloating, just showing where I came from and where Im at now...

Link to comment
Share on other sites

I started the same as many here..on ASL with 1 line, $125. added 2nd phone a year later, and it was $125 per phone, so $250.

Up to today...I had the ASL removed last May...which took a bit of calling and talking...but it finally happened....

I received an email just before Christmas..."add lines for Holidays to give to your family...etc"

 

I got curious, since now I have 4 lines plus airave (which doesn't count as a line, but has a number)..

So I asked a rep how many lines I could add....they told me 10 total...so 6 more if I wanted (which I don't).

Guess it's good to know I've come from ASL 1 line, to no ASL and possible 10 lines (11 with airave).

Link to comment
Share on other sites

I started the same as many here..on ASL with 1 line, $125. added 2nd phone a year later, and it was $125 per phone, so $250.

Up to today...I had the ASL removed last May...which took a bit of calling and talking...but it finally happened....

I received an email just before Christmas..."add lines for Holidays to give to your family...etc"

 

I got curious, since now I have 4 lines plus airave (which doesn't count as a line, but has a number)..

So I asked a rep how many lines I could add....they told me 10 total...so 6 more if I wanted (which I don't).

Guess it's good to know I've come from ASL 1 line, to no ASL and possible 10 lines (11 with airave).

That airave does eat up one of your available lines.

Link to comment
Share on other sites

That airave does eat up one of your available lines.

Not according to account services back in May 2013. I specifically asked that question, they said no. And when I got my 2nd phone, I was only approved for 2 lines, but had my airave, my phone and wife's phone.

 

Sent from my LGLS990

Link to comment
Share on other sites

Not according to account services back in May 2013. I specifically asked that question, they said no. And when I got my 2nd phone, I was only approved for 2 lines, but had my airave, my phone and wife's phone.

 

Sent from my LGLS990

If you are maxed out and have an airave they automatically make an exception for another line.
Link to comment
Share on other sites

you can be on ASL without the charge (free);

 

- enroll in ebill

- enroll in automatic payments (either to your checking account, or a credit card).

 

 

BTW, automatic payments to a credit card are pretty awesome.

 

You never have to worry about a late or missed payment.

 

If you have a credit card that gives you points, you get extra points every month from charging and paying your phone bill(s).

Precisely. The fee is for paper bills and/or not giving them your credit card. This makes perfect since since a customer is on ASL since they are unable to demonstrate the ability and willingness to pay on time. Sprint has an interest in giving an incentive to these customers to be in ebill and autopay.

 

A customer with poor credit is given two options: make Sprint able to take the money directly or pay more (to cover the risk). That seems very fair.

Link to comment
Share on other sites

There are different levels of the spending limit. They may have changed since I've been there, but they were: $125, $250, $300 and $500 I believe. As long as you keep your total account balance under that amount (no matter how many phones you have), service would perform as normal. If your balance was over your set amount, calls and data were restricted on at least the main line on the account. If you paid enough to get under the ASL, your service would return to normal. Your service was never terminated.

Thats no longer true. You can be under your credit limit and past due and they will limit or disconnect service. The ASL as it is constituted now is nothing more than a money grab.

Link to comment
Share on other sites

I just recently went into a Sprint store to purchase the nexus 6 on easy pay when I was told I would have to pay a down payment on the device because of the asl. The customer service rep said he could get that removed with no problem though and with just a phone call and he did, just like that. I was able to get the nexus 6 for 0 down and he told me I could have been got the asl removed. I guess no other rep cared to do so and I really just never looked into it.

 

Sent from my Nexus 6 using Tapatalk

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • At least a few sites in STL are now at 100 MHz.
    • 100 MHz n41 is live in Austin and...Bentonville, Arkansas. Guessing this went live on Tuesday or Wednesday in Austin; network was acting a bit wonky on Tuesday. Noticed it yesterday, as I'm still a little too far away at home to catch n41. Peak speed in Bentonville 1/3 mi from the site was 675-700 Mbps down, 80-90 Mbps up, with the upload speed only possible with a 20 MHz B66 anchor...which seems congested at times. They also have 5 MHz B2 here as an anchor, which predictably leads to slow uploads. n71 is 15x15 here. Sprint B25 is two 5x5 channels. Weirdly, seems like I'm being routed through Nashville, so latency is rather high, and tethering performance is somehow quite poor...maybe it's due to congestion on the PCC meaning that the difference between on-phone and tethered priority is the difference between a usable connection and...not. Also, VZW (with the old Alltel SID for CDMA) is what you end up using inside the Crystal Bridges museum, though the area has WiFi so not the end of the world.
    • The Sprint site at 520/202 was decommissioned a few weeks ago. Everything was pulled off the pole. 
    • It looks like N5 supports 5, 10, 15, and 20 MHz channel widths. I wonder how long they'll wait before they make a change to be able to use more of that spectrum for N5. Possible options I see: Use 15x15 as B26/N5 using DSS (If thats an option, or would it have to match and be N26?) 5x5 as B5 LTE for older phones and that still leaves 5x5 for HSPA.  A more aggressive option would be to use 20x20 for N5 exclusively and 5x5 for HSPA. This still leaves 10x10 B12 and 10x10 B14 for older phones for low band. Hopefully they enable SA if they go this route. Since I believe you can't aggregate low band LTE with low band NR in most cases, phones using the N5 carrier would not be touching the B12 and B14 carriers. If they enable SA on the 20x20 N5 carrier it would also help free up their limited midband spectrum for older non-NR phones. That would also prevent falling back to LTE only inside a building just because the mid-band anchor band was too weak. In Daytona AT&T was broadcasting 5x5 B2, 10x10 B66, and 10x10 B30 and that was it for midband. 
    • I've found 2 decommissioned Sprint sites in Louisville, both were sites with both T-Mobile and Sprint. In both cases all Sprint tower equipment including the rack were removed. I haven't had time to dig through our permit site to see if I can find anything, but I'll be surprised if I do. 
  • Recently Browsing

    No registered users viewing this page.

×
×
  • Create New...