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Clear Outage (Band 41 LTE)

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RayTrue04 Member Level: Digital

RayTrue04

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B41 has been down here in Hartford for the past three weeks. It follows me throughout Hartford, Manchester and Windsor. This has been such a pain as band 41 seems to be the band with the highest priority and my phone always picks it up which leaves me with a gray LTE icon that won't push any data. Switching to CDMA was my only option for a stable data connection.

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Dkoellerwx Member Level: LTE Advanced

Dkoellerwx

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B41 has been down here in Hartford for the past three weeks. It follows me throughout Hartford, Manchester and Windsor. This has been such a pain as band 41 seems to be the band with the highest priority and my phone always picks it up which leaves me with a gray LTE icon that won't push any data. Switching to CDMA was my only option for a stable data connection.

 

Can you update your profile to your current device? That can help in identifying problems. Thanks!

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RayTrue04 Member Level: Digital

RayTrue04

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I was in Newington on August 15 and had B41 running just fine. Sure it's not your phone somehow?

 

- Trip

I doubt it. Maybe I'm going to far back. It's probably only been two weeks but seems much longer.. Have you been connecting to band 41 with no issues as of lately? I doubt it's my phone. I have so many tickets open its not even funny.

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RayTrue04 Member Level: Digital

RayTrue04

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Can you update your profile to your current device? That can help in identifying problems. Thanks!

Yes and I have, both profile and prl. I even did a ##786# reset and almost had a non working phone because band 41 wouldn't push data to provision the device. Had to wait till I got to an area where 41 wasn't available to do the hands free activation successfully.

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Dkoellerwx Member Level: LTE Advanced

Dkoellerwx

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Yes and I have, both profile and prl. I even did a ##786# reset and almost had a non working phone because band 41 wouldn't push data to provision the device. Had to wait till I got to an area where 41 wasn't available to do the hands free activation successfully.

 

HA!! I meant your profile on this site. It shows Galaxy Note 2 at the moment. I do not believe that is correct. What device are you using?

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RayTrue04 Member Level: Digital

RayTrue04

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No problems, but I'm home from my trip now. I was only in Connecticut for a day and had B41 for much of my time there.

 

- Trip

Oh OK cool. I've had this phone since release and always had a stable connection to band 41. I don't see how my phone could just crap out on one band but work fine on the others. I'll see if I could get my hands on another tri band phone and see if the problem exist on it sometime soon.

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  • 2 months later...
RayTrue04 Member Level: Digital

RayTrue04

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Well here's my update. I guess something went wrong with my device when the ota enabling CA pushed through. After trouble shooting and finding out it was my device not the network, Sprint was nice to send me a replacement free. Look at what this new bad boy pulled my best so far. I almost had a heart attack. Been enjoying CA for almost 2 months now! It's pretty wide spread from Hartford to Manchester ????

 

https://www.dropbox.com/s/f3vsr62w7hts0ni/Screenshot_2015-10-22-05-18-40.png?dl=0

Edited by RayTrue04
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