Google Hangouts w/Voice (Was Google Voice)

[dedub]

Contrary to pocketables news of it getting yanked, I got the merge message on my hangouts, I hit enable, but can't really tell any difference as of yet, so who knows..

 

http://www.pocketables.com/2014/09/google-hangouts-wvoice-gets-yanked.html

[iansltx]

Since I've got a business account, I can't do GVI anymore. However I can do forward-on-no-answer to GVoice (which allows me to use GV/Hangouts voicemail...and keeps my phone ringing a little longer), so I'm doing that. End result is that my phone will ring two different ways when someone dials my cell #: once for the normal voice network, once for Hangouts VoIP (at which point my computer rings as well). If my phone is off, the call goes directly to GVoice. Works for me

[mc_gusto]

Ok I'm reading that mms is not working to and from Verizon and att phones. Can anyone confirm? And group mms may not be working either.

[modplan]

Got the hangouts integration. I can get SMS over data now (with airplane mode on) but cannot respond, must be a bug, can anyone else send SMS over 100% data like the GV app yet?

 

I also get SMS on my hangouts app on desktop, and can respond, which is HUGE.

 

I'm fully integrated with Sprint.

[travismheim]

With the new update, can we uninstall the Google Voice app or is it still required?

[modplan]

With the new update, can we uninstall the Google Voice app or is it still required?

 

You can uninstall it as long as (at least for me) you don't need to send SMS over 100% data, thats not working for me yet. Everything else is on par with or better than the GV app.

[travismheim]

You can uninstall it as long as (at least for me) you don't need to send SMS over 100% data, thats not working for me yet. Everything else is on par with or better than the GV app.

At the bottom of the thread, click on the sms toggle and change it to hangouts and then back to sms. At first it showed only from my Sprint number, but after toggling it shows from my Google Voice number and now works on only data (airplane mode with wifi on). I can't figure out how to change it back but everything seems to work including mms on my sprint phone. I still can't receive mms on other devices, but I can send via hangouts.

 

When I receive a call, the stock dialer on my sprint and verizon phone come up with no indication at all that it is a google voice call. When answering on my verizon phone, if I didnt know better I would assume they called my work number directly. My tablet does not receive a call notification to receive calls, but I can make them from the tablet and computer via hangouts. Voice quality seems pretty good, lower than HD calling on sprint but better than verizon and about on par with a non HD sprint call.

 

Edit: It seems if you haven't had a hangouts conversation with some one you can't get it to toggle to sending via Google Voice.

[mc_gusto]

Ok i was pretty confused with all these moving parts. I was scared but finally accepted the updates. Since I have full gvi I decided against the merge since I use hangouts as my default SMS app anyway. So if I got it right, now I can use voip but still get SMS and mms on hangouts since it's my default messaging app. Still get VM on gv app which I'm ok with. The only thing I wanted was voip and I got that with the new hangouts app.

 

What else am I missing besides checking voicemail on hangouts? Keeping it on Google voice is a small price to pay for keeping mms between carriers in tact.

[Nrbelex]

Ok i was pretty confused with all these moving parts. I was scared but finally accepted the updates. Since I have full gvi I decided against the merge since I use hangouts as my default SMS app anyway. So if I got it right, now I can use voip but still get SMS and mms on hangouts since it's my default messaging app. Still get VM on gv app which I'm ok with. The only thing I wanted was voip and I got that with the new hangouts app.

 

What else am I missing besides checking voicemail on hangouts? Keeping it on Google voice is a small price to pay for keeping mms between carriers in tact.

 

I'm also a little confused. If you have full Sprint/GV integration and your SMSs are already going to Hangouts, what do you gain by merging?

 

If I understand correctly, if you merge you may have MMS issues. The only real change is you'd see VMs in Hangouts. Does VM in Hangouts show a transcription?

 

What am I missing? Do SMSs now go to Hangouts in Gmail on the web? Can you still send SMS over Wi-Fi if you merge? If you don't merge, you can chose between Wi-Fi (GV app) or cell (Hangouts), correct? And under what, if any, circumstances do calls come in over Wi-Fi?

 

I've got to say that for something as important as placing/receiving phone calls and texts, this was a terribly explained roll-out - particularly for Sprint customers.

[travismheim]

I have full integration with Sprint/Google Voice. So far I have been able to send and receive mms between Sprint and Verizon perfectly fine through the new hangouts app, I have not been able to test sending/receiving to ATT/TMO yet. Calls do not come in via WiFi, they go to the stock dialer via cellular network and incoming calls will be missed without cellular signal. Outgoing calls can be made over WiFi by dialing within Hangouts, any calls made by stock dialer seem to be cellular. SMS does go to any device that has Hangouts, phone/tablet/computer. MMS will only come to my Sprint phone, but I can send them via any device with Hangouts. Using the Hangouts add on in Chrome on my computer is very convenient. It's a lot more refined than trying to use the Google Voice website.

 

SMS over WiFi seems a little odd how it works right now. I've been texting my sister, and by toggling to hangouts chat and back to SMS it is now messaging her via Google Voice using only data and works on WiFi with airplane mode on. I have not found out how to change it back to SMS via cellular, nor have I found a way to send via Google Voice in Hangouts to anyone that I haven't previously done a hangout chat with.

 

Edit: There is a setting to ring hangouts for any calls made to google voice number, I haven't been able to test if it will work via WiFi only yet.

[mc_gusto]

 

 

I'm also a little confused. If you have full Sprint/GV integration and your SMSs are already going to Hangouts, what do you gain by merging?

 

If I understand correctly, if you merge you may have MMS issues. The only real change is you'd see VMs in Hangouts. Does VM in Hangouts show a transcription?

 

What am I missing? Do SMSs now go to Hangouts in Gmail on the web? Can you still send SMS over Wi-Fi if you merge? If you don't merge, you can chose between Wi-Fi (GV app) or cell (Hangouts), correct? And under what, if any, circumstances do calls come in over Wi-Fi?

 

I've got to say that for something as important as placing/receiving phone calls and texts, this was a terribly explained roll-out - particularly for Sprint customers.

I agree this is very poorly explained for sprint customers and integrated customers. I thought the merge was a necessary evil to use voip. Thankfully it is not. Now google voice functions the same. So I can still use SMS via data or cell via the gv app. But mms still routes through cell radio no matter what, to your default messaging app, which just happens to be hangouts for me.

 

Calls can be received through hangouts if you select a box in the settings of the app. That can be toggled on and off. So its perfect for what I need it for. I think.

[newboyx]

I then tried going to the Google voice website to try it from there but it said my number was not eligible for integration.

I get the same error, but I am not a business customer.

 

Sent from my Nexus 7 using Tapatalk

[Nrbelex]

[See Edit Below]

 

So I just encountered a pretty huge bug which seems like it must be specific to those with Sprint integration.

Steps to reproduce:

In the Hangouts app turn on "ring hangouts for incoming calls made to your Google Voice number" but don't connect to Wi-Fi - stay on a data connection.

When receiving a call, your phone should begin to ring as usual. But a moment later your ringer will switch from the standard phone to the Hangouts ringer, allowing you to take the call over data. The problem is, since LTE cuts out when receiving a cell call, the LTE call fails upon being answered, and the normal cell call can't be answered.

I guess the solutions are to change your GV settings to never ring your cell phone (and only take calls over data), to make sure you're on Wi-Fi when you receive calls, or to turn off receiving calls via Hangouts.

But it's funny that the settings don't prohibit this from happening.

 

Edit: In subsequent tests, Hangouts rings first and then the real phone rings second, so the real phone call takes the place of the Hangouts call. If you want to talk the call over data, it seems you can reject the regular call, wait a few seconds for LTE to reconnect, then take the call over data. By the same token, if you want to outright reject a call, you first must reject the regular call, then reject the Hangouts call as well. Very strange.

[coorsleftfield]

I want to get hangouts to stop ringing on every computer where I'm signed into chrome. Never found a way to turn that off.

[mc_gusto]

[See Edit Below]

 

So I just encountered a pretty huge bug which seems like it must be specific to those with Sprint integration.

 

Steps to reproduce:

 

In the Hangouts app turn on "ring hangouts for incoming calls made to your Google Voice number" but don't connect to Wi-Fi - stay on a data connection.

 

When receiving a call, your phone should begin to ring as usual. But a moment later your ringer will switch from the standard phone to the Hangouts ringer, allowing you to take the call over data. The problem is, since LTE cuts out when receiving a cell call, the LTE call fails upon being answered, and the normal cell call can't be answered.

 

I guess the solutions are to change your GV settings to never ring your cell phone (and only take calls over data), to make sure you're on Wi-Fi when you receive calls, or to turn off receiving calls via Hangouts.

 

But it's funny that the settings don't prohibit this from happening.

 

Edit: In subsequent tests, Hangouts rings first and then the real phone rings second, so the real phone call takes the place of the Hangouts call. If you want to talk the call over data, it seems you can reject the regular call, wait a few seconds for LTE to reconnect, then take the call over data. By the same token, if you want to outright reject a call, you first must reject the regular call, then reject the Hangouts call as well. Very strange.

I've had some similar issues with lte and incoming calls. While on lte some hangouts calls come before the standard call but some come after. Like waaaay after. Like the hangouts dialer will ring after I complete a call 5 minutes later. This has happened 3 times already. It's happened after I've answered a regular call or if I've missed a regular call. I've answered the hangouts dialer afterwards and of course it's just dead air. Still some bugs to work out but yeah there should be a way in the app to disable forwarding.

[Nrbelex]

Another issue related to the one I earlier mentioned: if you have Hangouts set to ring when you receive a call, when both the cell call and the Hangouts call start ringing, once you answer the cell call, the Hangouts call will keep ringing even as you speak. It's pretty terrible.

[stlman314]

So I don't have GV and when I make an outbound call through Hangout my number shows up as Unavailable or Unknown. Is this because I don't have a GV number?

[njjdnt]

So I don't have GV and when I make an outbound call through Hangout my number shows up as Unavailable or Unknown. Is this because I don't have a GV number?

Yes

[djw39]

I'm also a little confused. If you have full Sprint/GV integration and your SMSs are already going to Hangouts, what do you gain by merging?

 

...

 

What am I missing? Do SMSs now go to Hangouts in Gmail on the web? Can you still send SMS over Wi-Fi if you merge? If you don't merge, you can chose between Wi-Fi (GV app) or cell (Hangouts), correct? And under what, if any, circumstances do calls come in over Wi-Fi?

....

Say I have an old nexus s lying around, not activated on a Sprint line. If I have Google voice integrated through Sprint, in theory I should be able to text from it and call on it through hangouts, and it should appear as my regular Sprint number. I think? Edited September 15, 2014 by djw39

[Nrbelex]

Say I have an old nexus s lying around, not activated on a Sprint line. If I have Google voice integrated through Sprint, in theory I should be able to text from it and call on it through hangouts, and it should appear as my regular Sprint number. I think?

 

Yup - I've been doing exactly that. So long as you're on Wi-Fi, you can do everything you would on a normal cell phone - place/receive calls and send/receive texts. Pretty cool.

[mhammett]

I don't have hangouts selected, but it has been ringing for months. Its really annoying.

[stlman314]

So I downloaded GV and did the integration through the app but I don't have an option in Hangout to use my GV. I set my GV as my mobile number. I have the latest of both GV and Hangout. I also have the dialer. Am I missing a step?

[kct1975]

You all might want to see this...

 

Why you shouldn't delete the Google Voice app just yet

 

http://m.androidcentral.com/dont-uninstall-google-voice-app-just-yet '> http://m.androidcentral.com/dont-uninstall-google-voice-app-just-yet

[djw39]

Sprint integration option was back up in the website, I pushed it through and set up with hangouts, emoji and mms both working.

[jeffcarp]

I had an unexpected experience last night with this. I am not fully integrated. I have a separate Google Voice number and I simply use Google Voice as my Sprint voicemail.

 

I do have the new Hangouts and the new Hangouts dialer. I had set it up to receive GV text messages, voicemails and incoming phone calls through Hangouts on the phone.

 

Receiving GV incoming phone calls through Hangouts created an interesting result. When I get an incoming Sprint call on my Sprint number the phone rings and if I don't answer it then it rolls to Google Voice voicemail as expected. However, once it rolled then I received a new incoming phone call through Hangouts from my GV number and I had to wait for that call to expire before the caller could actually leave a voicemail message.

 

It appears that Google Voice is not distinguishing between no answer call forward from the Sprint line and an incoming call. It is ringing the Hangouts app in both circumstances. I'm going to play around with some of the call rules and see if there is a way to overcome this.