Jump to content

NV upgraded sites mixed with IPCS sites

JDD

By JDD
in General Topics

 Share

Recommended Posts

JDD Member Level: 1x Advanced

JDD

Posted
Posted

Hello everyone,

 

I have already spoke with Sprint Tech department about this, but have not received a clear answer. I live in an area that was the old IPCS area in Central PA. Recently I have seen on Sprint.com that they are upgrading several towers around me but not directly where I live. My question is not about when they are moving into my area but more along the lines of I am dropping a lot more calls in areas that I have never dropped calls before. There are times that my phones will not pick up a tower connection for 1-5 minutes after the drop. This is happening on more than 1 phone. This happens in where I see EVDO drop to 1xrtt.

 

Just wondering if this is a good assumption or if anyone else has any information that might help with this issue.

 

Thanks in advance..

Rickie546 Member Level: 4G WiMax

Rickie546

Posted
Posted

Hello everyone,

 

I have already spoke with Sprint Tech department about this, but have not received a clear answer. I live in an area that was the old IPCS area in Central PA. Recently I have seen on Sprint.com that they are upgrading several towers around me but not directly where I live. My question is not about when they are moving into my area but more along the lines of I am dropping a lot more calls in areas that I have never dropped calls before. There are times that my phones will not pick up a tower connection for 1-5 minutes after the drop. This is happening on more than 1 phone. This happens in where I see EVDO drop to 1xrtt.

 

Just wondering if this is a good assumption or if anyone else has any information that might help with this issue.

 

Thanks in advance..

I would start with tech support and make sure there is not a tower issue around you. how good is your signal strength around you?

JDD Member Level: 1x Advanced

JDD

Posted
  • Author
Posted

I would start with tech support and make sure there is not a tower issue around you. how good is your signal strength around you?

 

I have good signal strength in the locations that this happens. I have spoke with Sprint several times on it. Each time I call there is a different reason that it happens and usually starts with blaming the phone and they have to refresh or reset the devices.

koiulpoi Member Level: 4G WiMax

koiulpoi

Posted
Posted

I have good signal strength in the locations that this happens. I have spoke with Sprint several times on it. Each time I call there is a different reason that it happens and usually starts with blaming the phone and they have to refresh or reset the devices.

Can you take your phone in to a Sprint repair center? They have access (same as over-the-phone Care) to a service called the Service Trender, which can give an overview of whether or not it is actually the device itself or the phone.

 

That being said, if when talking to Care, they don't actually file a ticket, they won't do anything for you. Insist on a ticket, or ask someone in a store to file a CTMS ticket for you.

tommym65 Member Level: eHRPD

tommym65

Posted
Posted

Recently I have seen on Sprint.com that they are upgrading several towers around me but not directly where I live. My question is not about when they are moving into my area but more along the lines of I am dropping a lot more calls in areas that I have never dropped calls before. There are times that my phones will not pick up a tower connection for 1-5 minutes after the drop. This is happening on more than 1 phone. This happens in where I see EVDO drop to 1xrtt.

 

At least in my part of the Sprint world, service degraded considerably as NV upgrades started (dropped calls, poor connections, weird text behavior, etc.), but then improved significantly as towers received new hardware. If this is the same for your area, it may mean that your NV implementation is progressing.

  • Like 1
JDD Member Level: 1x Advanced

JDD

Posted
  • Author
Posted

Can you take your phone in to a Sprint repair center? They have access (same as over-the-phone Care) to a service called the Service Trender, which can give an overview of whether or not it is actually the device itself or the phone.

 

That being said, if when talking to Care, they don't actually file a ticket, they won't do anything for you. Insist on a ticket, or ask someone in a store to file a CTMS ticket for you.

 

I can take it to a store and have them look at it. I can't do it until the weekend as the nearest Sprint store that can do this for me is about 1.5 Hours away in the wrong direction from where I am normally.

JDD Member Level: 1x Advanced

JDD

Posted
  • Author
Posted

Thanks everyone for the advice. I wil hopefully get this worked out on the weekend.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • Paynefanbro
      Network Vision/LTE - New York City Market

      By Paynefanbro · Posted

      It took a couple of months but this site is finally back online.  I was certain that a decommission permit would come through one day since it was offline for over 3 months but I passed by it today and it was working again. — — — — — This site is also finally live. This was probably the longest I had ever seen a site take to go live once all hardware was installed, about 3 months. Hopefully the site in Long Island City doesn't take as long.
    • Trip
      SignalCheck Beta Crew Forum

      By Trip · Posted

      So while we wait for @RAvirani to fix the website, I was able to connect one of my phones to Verizon n77 on a site with an NCI that appears to be adjacent to an NCI that was already in my database. Specifically, the site I call Taylor Run has been observed with these NCIs on n77: 44EEE469A 44EEE46AA 44EEE46AB 44EEE46BA 44EEE46BB I separately connected to the site I call Fairlington on its beta sector on n77: 44EEE46DA 44EEE46DB I'm assuming alpha sector is 44EE46CA/B.  With this data, I learned two things: 1) They're clearly not tracking the LTE GCIs with the NR NCIs.  Taylor Run is 1B61Fxx, while Fairlington is 1B680xx, not sequential. 2) It's clear that they're not using three byte sectors.  They're not even using two byte sectors like LTE does.  It looks to be done in an oddball fashion like how Dish is doing things.  Best I can come up with is a site ID that's something like: (NCI-0x20)/(0x30) It's possible it's actually (NCI+0x10)/(0x30) but I'm not really sure.  I also haven't connected to anything outside my immediate area here to know if this is consistent with other regions.  Not entirely sure how to persuade a device to do so, my Dish phone just connects to n77 at random in lieu of going to no signal.  (No data passes.) My take is to "break" the site notes for Verizon NR the way it was done with Dish NR, so at least the notes don't get copied to inconsistent sites, as has happened when I connected to Fairlington (came up as "Taylor Run").  It seems that Verizon, AT&T, and Dish all need work on the NR side to make sure site notes work properly.  Frustrating that they didn't standardize that for NR the way they did for LTE.  T-Mobile and US Cellular (while it lasts) seem to have done it the way I would have done it.  The others, not so much. - Trip
    • CrackedLCD
      SignalCheck Beta Crew Forum

      By CrackedLCD · Posted

      I tried to access that forum but it says I need a password. Is it limit to certain contributors?    I was going to report that the website is broken. For days it's been saying unable to retrieve signal data then going to a 404 error.
    • Trip
      SignalCheck Beta Crew Forum

      By Trip · Posted

      Sorry, I forgot about it when I posted previously.  And then I was talking to chamb by e-mail and away from my computer and suggested posting here.  Moved the posts to the proper spot. - Trip
    • mikejeep
      SignalCheck Beta Crew Forum

      By mikejeep · Posted

      It is probably better to post topics related to the map in the dedicated thread to help keep things organized and secure. This thread is big enough as it is, just want to try help keep things on track!

  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...