So I went to Brazil last week and used the new Open World plan. Worked great, except for some reason most inbound calls while in Brazil were going straight to voicemail. I called the international desk and they transfered me to a more advanced techincal support agent who opened up a ticket for the engineers. They called me back on Monday and they escalated the problem, that afternoon it seemed to have fixed itself, but I came back to the US.
As soon as I landed in the states I've been havin interminent problems. When I make outbound calls I get either a "Your call cannot be completed at this time" or a fast busy signal at least 40% of the oubound calls I've been making. I've tested it and the other phones on the account are not having the problem. A ticket has been opened, but I was wondering if any of you have any clue what may be happening?
Ps. this is happening regardless of the type of call I make... to att users, land lines and tmo users (at the vesry least).
I just want to start a topic just for the Chicago land area deployment. If anyone has any updates on this please post below. I've been having some major issues lately with dropped calls, missing and late texts, and very slow data speeds. I know that it isn't my phone since both my personal and work phones are Sprint and they both have been having similar issues as of late.
With the introduction of the new plans Sprint has announced. I told one of my friends about the $60 unlimited plan and she was shocked yet happy about it. She currently has T-Mobile and there has been times where my Sprint service has out performed her service even in the city with puling up information and out of town...well... you already know how that went. She was talking about switching and stuff but then she sent me a typical article bashing Sprint and I got irritated by it and I had to explain to her that Sprint is not bad at all. These articles are based on past experiences from 3+ years ago. I told her I'm pulling 60+ mbps on LTE but she's worried about Sprint being slow ( because of what she read). Guys give me some advice on persuading her to give Sprint a chance.
I feel like articles that are being posted is what keeps away customers. It makes no sense that T-Mobiles 2g network is not spoken about when they are in the news for changes to plans and such. But good ol Sprint makes changes and articles that get posted rips Sprint apart for filth.