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OVERLAND PARK, Kan.--(BUSINESS WIRE)--

This year Sprint (NYSE:S) has made a significant investment in its wireless network to better meet the needs of its wireless customers. From the rollout of 4G LTE to the upgrade of thousands of 3G sites across the country to thousands of voice and data capacity additions, Sprint has focused resources and funds to improve its overall network quality and performance. Sprint has hit a deployment stride and is making measurable progress on its goal to bring Network Vision to customers nationwide.

Sprint has launched 4G LTE in 49 markets – including Dallas, Houston, Atlanta and Baltimore – and sites are on-air and implementation is under way in hundreds more. In fact, Sprint has announced nearly 150 markets that should see an official LTE launch in the coming months, including 36 markets that have been added today.* Sprint also has implemented 3G service improvements in more than 70 markets, from Asheville, N.C., to Philadelphia and from Hudson, N.Y., to Santa Barbara, Calif.

Through Network Vision, voice quality is enhanced and Sprint customers in upgraded areas are seeing better performance on their smartphones, mobile broadband connection cards and mobile hotspots when using the Sprint 4G LTE and 3G networks. Customers can expect to experience the following performance improvements:

  • Faster data speeds that enable instant Web access for news updates, HD viewing and game-playing, quicker video downloads and clear video chats.
  • Better signal strength when making a call or using the Web.
  • Fewer dropped calls for peace of mind when talking to friends, family or colleagues.
  • Improved voice quality and less static or background noise when making phone calls.

“With the network investments we made in 2012 and as the only national wireless carrier to offer truly unlimited 4G LTE data plans, we continue to offer better value than our competitors,” said Bob Azzi, senior vice president-Network, Sprint. “But our commitment to an exceptional wireless experience doesn’t stop there. We are an aggressive path to complete the rollout of Network Vision, and we expect to accelerate this momentum in 2013.”

Sprint introduced its all-new 4G LTE network in July 2012 and now offers service in 49 marketsi. For the most up-to-date details on Sprint’s 4G LTE portfolio and rollout, please visitwww.sprint.com/4GLTE. For detailed 4G LTE maps, providing coverage information right down to the address, please visit www.sprint.com/coverage. Customers are encouraged to check back often, as the maps will be updated when coverage in these markets is enhanced.

*Markets slated to receive LTE in the coming months are: Abbeville, La. Beaumont/Port Arthur, Texas Blytheville, Ark. Brainerd, Minn. Bridgeport/Stamford/Norwalk, Conn. Brownsville/Harlingen, Texas Crowley, La. Dalton, Ga. Duluth, Minn. Dunn, N.C. Durham/Chapel Hill, N.C. Eau Claire, Wisc. Greenwood, S.C. Jackson, Tenn. La Crosse, Wisc. Lafayette, La. Lawton, Okla. Little Rock/North Little Rock/Conway, Ark. Mankato/North Mankato, Minn. Muskogee, Okla. New Haven/Milford, Conn. New Iberia, La. North Wilkesboro, N.C. Oklahoma City Palm Coast, Fla. Pine Bluff, Ark. Ponca City, Okla. Raleigh/Cary, N.C. Rochester, Minn. Salinas, Calif. San Jose/Sunnyvale/Santa Clara, Calif. Santa Cruz/Watsonville, Calif. Springfield, Mass. Searcy, Ark. St. Cloud, Minn. Stillwater, Okla.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served nearly 56 million customers at the end of the third quarter of 2012 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint No. 1 among all national carriers in customer satisfaction and most improved, across all 47 industries, during the last four years. Newsweek ranked Sprint No. 3 in both its 2011 and 2012 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com orwww.facebook.com/sprint and www.twitter.com/sprint.

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I've been rocking my Verizon Rezound with fast LTE for a while now, but will probably switch back for unlimited data when my contract is up later this year. That'll save a lot of money too!

The rest of the family members with Sprint phones on my account will be happy, though the Bixby (Tulsa) kiddos will have to wait along with lynyrd65.

I assume that Oklahoma City will include Norman and Yukon. Yukon on the West side always did get a lot better signal and speeds than I ever did over on the East side - I think they just had newer towers and equipment.

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I've been rocking my Verizon Rezound with fast LTE for a while now, but will probably switch back for unlimited data when my contract is up later this year. That'll save a lot of money too!

The rest of the family members with Sprint phones on my account will be happy, though the Bixby (Tulsa) kiddos will have to wait along with lynyrd65.

I assume that Oklahoma City will include Norman and Yukon. Yukon on the West side always did get a lot better signal and speeds than I ever did over on the East side - I think they just had newer towers and equipment.

 

Please be sure to tell Verizon that you're switching to Sprint because they got rid of unlimited data and all of their old customer incentives like early upgrades and cheaper upgrades if you decided to keep unlimited data.

 

Well that's what I told em' anyway. :lol:

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Please be sure to tell Verizon that you're switching to Sprint because they got rid of unlimited data and all of their old customer incentives like early upgrades and cheaper upgrades if you decided to keep unlimited data.

 

Well that's what I told em' anyway. :lol:

 

The associate you speak to will make sure to jot it down.....but that info goes nowhere.

 

Extremely little data is collected when service is terminated.

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The associate you speak to will make sure to jot it down.....but that info goes nowhere.

 

Extremely little data is collected when service is terminated.

 

If that is true it's the exact opposite of Sprint. Everything is captured by Sprint for reasoning when an account is canceled. It doesn't make any immediate difference in the interaction, but all of it is collated and sent up the chain for the executives to determine what course to take for the future.

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If that is true it's the exact opposite of Sprint. Everything is captured by Sprint for reasoning when an account is canceled. It doesn't make any immediate difference in the interaction, but all of it is collated and sent up the chain for the executives to determine what course to take for the future.

 

Associates at verizon fill in some info, just very little:

 

IE, reason for termination, death, competition, domestic dispute.....and like 20 other categories that are pretty much not used because they overlap or make little sense. If competition is selected, then one is to select the name of the other company from a dropdown, but no further info (ie price, signal etc).

 

In most cases, associates just choose "domestic dispute" as it results in the fastest transaction. Death is also chosen when needed as its the only options that allows a refund of the unused portion of the month.

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Associates at verizon fill in some info, just very little:

 

IE, reason for termination, death, competition, domestic dispute.....and like 20 other categories that are pretty much not used because they overlap or make little sense. If competition is selected, then one is to select the name of the other company from a dropdown, but no further info (ie price, signal etc).

 

In most cases, associates just choose "domestic dispute" as it results in the fastest transaction. Death is also chosen when needed as its the only options that allows a refund of the unused portion of the month.

 

Theres another way around that. I had them freeze my account and the rep didnt charge me the $15 for freezing the account they normally charge. So on my last day, I called to cancel and I wasnt charged.

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It just means Greenwood was able to be started before the other 2. They work whole Sprint markets at a time. Likely some permitting or backhaul issue kept the the others from being done at the same time, but I feel your pain. I felt like doing the same type of post for Joplin/St Louis but didn't. Hang in there its coming.

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