Jump to content

HELP!!! Early upgrade program

kckid

By kckid
in General Topics

 Share

Recommended Posts

kckid Member Level: 4G WiMax

kckid

Posted
Posted

My wife's contract is not up until May she has a Moto Photon, but wants and iphone 5. I thought Spring offered an early upgrade program where I could buy out the remaining months of the contract and upgrade. I called customer service and the supervisor said it is no longer available. Is that true? Other than paying full price for the iPhone 5, is there another cost effective option?

kckid Member Level: 4G WiMax

kckid

Posted
  • Author
Posted

I heard I could pay $100 for the remainder of my contract and get the upgrade pricing for the iPhone 5.

jefbal99 Member Level: LTE Advanced

jefbal99

Posted
Posted

Go into a store and they can do it for you. Just know that you have to give them the Photon

koiulpoi Member Level: 4G WiMax

koiulpoi

Posted
Posted

Go into a store and they can do it for you. Just know that you have to give them the Photon

Only Corporate Stores can do this, btw. Preferred Retailers (like "Sprint Store by Wireless Revolution") can't. For some odd reason. It's rather annoying.
  • Like 1
dedub Member Level: 4G WiMax

dedub

Posted
Posted

Go into a store and they can do it for you. Just know that you have to give them the Photon

 

if you are buying out the ETF, then you should keep any existing phone.

jefbal99 Member Level: LTE Advanced

jefbal99

Posted
Posted

if you are buying out the ETF, then you should keep any existing phone.

 

WHen I did it for my mother's phone in August, I had to turn in her POS Transform.

hankbear Member Level: 1x Advanced

hankbear

Posted
Posted

I ported to Google Voice for $20, then got a new line of service, then ported the number back over the top of the new line. Only had to pay $20 above the ETF. There is a little bit of time getting that done, but to save $300, it was worth it. I actually did it twice, so if you have any questions, let me know!

dedub Member Level: 4G WiMax

dedub

Posted
Posted

WHen I did it for my mother's phone in August, I had to turn in her POS Transform.

 

Well that's jack'ed up, I would have refused, even if it was a pos flip phone.

 

But maybe they are trying to do that instead of requiring you to port out/back like hankbear.

MacinJosh Member Level: LTE Advanced

MacinJosh

Posted
Posted

This might cause an issue

ga7y4yje.jpg

 

Sent from a phone using an application. That's pretty cool.

 

Ouch! Talk about sticking it to the customer for the holiday season. :(

Rocket87 Member Level: 4G WiMax

Rocket87

Posted
Posted

It says temporarily in all the internal stuff. I believe they are going to revamp the program and bring it back after a month or two like they did when they switched the mail in rebate program last year.

 

Sent from my LG-LS970 using Tapatalk 2

 

 

shawn_kc Member Level: 1x Advanced

shawn_kc

Posted
Posted

Is it possible they are waiting until new phones that have 800 LTE and \ or Clearwire's LTE built in before reinstating the program?

Sgt. Slaughter Member Level: 4G WiMax

Sgt. Slaughter

Posted
Posted
Is it possible they are waiting until new phones that have 800 LTE and or Clearwire's LTE built in before reinstating the program?

 

Should/would have zero to do with the program btw... The program is all about them being able to offer the customers something where they don't have to bend over and take a loss overall on the deal... Most likely they have seen something they wanna tweak after running extensive numbers on it...

 

Sent from my EVO using Tapatalk 2

 

 

halcyoncmdr Member Level: eHRPD

halcyoncmdr

Posted
Posted

Should/would have zero to do with the program btw... The program is all about them being able to offer the customers something where they don't have to bend over and take a loss overall on the deal... Most likely they have seen something they wanna tweak after running extensive numbers on it...

 

Sent from my EVO using Tapatalk 2

 

THIS ;)

kct1975 Member Level: 4G LTE

kct1975

Posted
Posted

I do hope it comes back soon.

 

I have a Blackberry for work on Sprint and the work BES is being shut down so I will have to switch soon.

 

KCT - "No Matter Where You Go, There You Are!"

 

 

JustinRP37 Member Level: 3G EVDO

JustinRP37

Posted
Posted

The reason it is suspended until further notice I believe is because of the Galaxy S3 buy one get one sale. Many people have been running to the store to buy out their contracts to upgrade to a new Galaxy S3. We were in a Manhattan store to get my wife's phone fixed and there were a whole bunch of people trying to do this. They said that if you buy out your contract, you are not eligible for the promotion, but this did not stop some people. I think you will see the program reinstated after the holiday sales. Guess it pays to have your contract end around the holidays ;) .

Rocket87 Member Level: 4G WiMax

Rocket87

Posted
Posted
The reason it is suspended until further notice I believe is because of the Galaxy S3 buy one get one sale. Many people have been running to the store to buy out their contracts to upgrade to a new Galaxy S3. We were in a Manhattan store to get my wife's phone fixed and there were a whole bunch of people trying to do this. They said that if you buy out your contract, you are not eligible for the promotion, but this did not stop some people. I think you will see the program reinstated after the holiday sales. Guess it pays to have your contract end around the holidays ;) .

 

 

You are on to something. We have people coming daily saying customer care told them they could do upgrade now and the bogo. My store is smart enough yo know the rules but others and customer care are not.There is nothing stopping you from ringing it up so id imagine there has been widespread combining of the offers nationwide even though its been brought up repeatedly that you cant do it through internal communications.

 

Sent from my LG-LS970 using Tapatalk 2

 

 

jefbal99 Member Level: LTE Advanced

jefbal99

Posted
Posted

A buddy of mine almost got screwed by this change. He had been in contact with CS for a few days, got everything in order, but do to work couldn't go to the Sprint store until yesterday. He gets in there and the program was discontinued. Thankfully, CS stood by their word and got him taken care of today.

halcyoncmdr Member Level: eHRPD

halcyoncmdr

Posted
Posted

You are on to something. We have people coming daily saying customer care told them they could do upgrade now and the bogo. My store is smart enough yo know the rules but others and customer care are not.There is nothing stopping you from ringing it up so id imagine there has been widespread combining of the offers nationwide even though its been brought up repeatedly that you cant do it through internal communications.

 

Sent from my LG-LS970 using Tapatalk 2

 

Unfortunately I think the main reason these programs go away is because there is no systematic enforcement (due to system limitations, which over the years have decreased substantially, but do still exist). Reps are willing to break the rules for the sale and as such when it gets to be a large enough problem, the programs disappear. If the rules can't be enforced by the system and lower management isn't holding their employees accountable, bye bye. The programs aren't there to make Sprint money directly, but rather indirectly. Stacking multiple loss programs together just compounds the loss to the company, potentially beyond the point of profit. Buy One Get One Free, buying out the contract for a set price obviously less than the cost Sprint would make up with monthly service costs, add to this other programs like $100 off offers for adding Home phone service (Sprint Phone Connect) and a tablet ($100 off if purchased and activated with a smartphone on the account). They all add up, and every one of them loses Sprint more money.

kckid Member Level: 4G WiMax

kckid

Posted
  • Author
Posted

Has anyone heard if they have a replacement program yet and when?

halcyoncmdr Member Level: eHRPD

halcyoncmdr

Posted
Posted

Nothing currently. I'd expect to see news after the first of the year. I was surprised they killed it off so suddenly right before Christmas really.

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Similar Content

  • Posts

    • Paynefanbro
      Network Vision/LTE - New York City Market

      By Paynefanbro · Posted

      It took a couple of months but this site is finally back online.  I was certain that a decommission permit would come through one day since it was offline for over 3 months but I passed by it today and it was working again. — — — — — This site is also finally live. This was probably the longest I had ever seen a site take to go live once all hardware was installed, about 3 months. Hopefully the site in Long Island City doesn't take as long.
    • Trip
      SignalCheck Beta Crew Forum

      By Trip · Posted

      So while we wait for @RAvirani to fix the website, I was able to connect one of my phones to Verizon n77 on a site with an NCI that appears to be adjacent to an NCI that was already in my database. Specifically, the site I call Taylor Run has been observed with these NCIs on n77: 44EEE469A 44EEE46AA 44EEE46AB 44EEE46BA 44EEE46BB I separately connected to the site I call Fairlington on its beta sector on n77: 44EEE46DA 44EEE46DB I'm assuming alpha sector is 44EE46CA/B.  With this data, I learned two things: 1) They're clearly not tracking the LTE GCIs with the NR NCIs.  Taylor Run is 1B61Fxx, while Fairlington is 1B680xx, not sequential. 2) It's clear that they're not using three byte sectors.  They're not even using two byte sectors like LTE does.  It looks to be done in an oddball fashion like how Dish is doing things.  Best I can come up with is a site ID that's something like: (NCI-0x20)/(0x30) It's possible it's actually (NCI+0x10)/(0x30) but I'm not really sure.  I also haven't connected to anything outside my immediate area here to know if this is consistent with other regions.  Not entirely sure how to persuade a device to do so, my Dish phone just connects to n77 at random in lieu of going to no signal.  (No data passes.) My take is to "break" the site notes for Verizon NR the way it was done with Dish NR, so at least the notes don't get copied to inconsistent sites, as has happened when I connected to Fairlington (came up as "Taylor Run").  It seems that Verizon, AT&T, and Dish all need work on the NR side to make sure site notes work properly.  Frustrating that they didn't standardize that for NR the way they did for LTE.  T-Mobile and US Cellular (while it lasts) seem to have done it the way I would have done it.  The others, not so much. - Trip
    • CrackedLCD
      SignalCheck Beta Crew Forum

      By CrackedLCD · Posted

      I tried to access that forum but it says I need a password. Is it limit to certain contributors?    I was going to report that the website is broken. For days it's been saying unable to retrieve signal data then going to a 404 error.
    • Trip
      SignalCheck Beta Crew Forum

      By Trip · Posted

      Sorry, I forgot about it when I posted previously.  And then I was talking to chamb by e-mail and away from my computer and suggested posting here.  Moved the posts to the proper spot. - Trip
    • mikejeep
      SignalCheck Beta Crew Forum

      By mikejeep · Posted

      It is probably better to post topics related to the map in the dedicated thread to help keep things organized and secure. This thread is big enough as it is, just want to try help keep things on track!

  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...