100% they do! Sometimes they tend to the issues quickly, other times the solution is not that straight forward or it's low priority. I've had pretty good success with it. What would have been nice, is to get some sort of confirmation or update that they worked on the issue rather than find out weeks or even months later that they fixed it and you had no idea it's even been looked at. Bottom line, report it!

Does Sprint really look into the network feedback comments? I’ve posted a few feedback comments through the app in regards to the network in the last week.

Fake Out

Fake WAPO

Late Edition