Network vision in progress in Lemont Illinois 60439

[PhxkinMassacre]

Just figured i would share for anyone in the area. In Lemont Illinois all 3 of the towers are having issues regarding routing calls and texts to newer devices (evo lte, Iphone, etc) so i called about it and the lady said it was due to the towers receiving the network vision upgrade and said they should be complete by september 7th. which i assume is a far over guesstimate considering the rate that they are pumping these upgrades out at. also when i called they compesated me by offering $5 off for the next 4 billing cycles and are going to call me in the coming days to talk with a diagnostic specialist and see what else they can do for me

[dannible]

what did you have to say to get credit on your account?

[PhxkinMassacre]

i just said that it was annoying having to have to keep switching from force roam (so i can get my calls and texts) and switching back to sprint so i can use data and they just offered it so i said sure. also when they read me my msl so i can do a reset (just a reset of the radios and such, all data is preserved) they never questioned the fact that i was A. rooted/s-off and B. running a custom rom both of which can be determined by them if they wanted while poking around for my msl... haha

[NiteSnow]

i just said that it was annoying having to have to keep switching from force roam (so i can get my calls and texts) and switching back to sprint so i can use data and they just offered it so i said sure. also when they read me my msl so i can do a reset (just a reset of the radios and such, all data is preserved) they never questioned the fact that i was A. rooted/s-off and B. running a custom rom both of which can be determined by them if they wanted while poking around for my msl... haha

 

Your MSL is preset, they don't have to look at your phone, it's given to them by the OEM.

[PhxkinMassacre]

ahh didn't know they already had it. they way she was talking about it it sounded like she had to access my phone

[Josh]

i just said that it was annoying having to have to keep switching from force roam (so i can get my calls and texts) and switching back to sprint so i can use data and they just offered it so i said sure. also when they read me my msl so i can do a reset (just a reset of the radios and such, all data is preserved) they never questioned the fact that i was A. rooted/s-off and B. running a custom rom both of which can be determined by them if they wanted while poking around for my msl... haha

 

I doubt that the call center person cared that your phone was rooted, sprint typically does not seem to care as much about that as the other carriers. Now if something happens to your phone and you try and have it fixed at the sprint store, they might refuse to do the work because you voided the (insert excuse here)... lol

[djmiro83]

Now if something happens to your phone and you try and have it fixed at the sprint store' date=' they might refuse to do the work because you voided the (insert excuse here)... lol[/quote']

 

Kinda depends on the person working on the phone. Most of the techs at Sprint stores have their phones rooted already. So, they *should* know whether or not rooting caused a problem. Last year, I had to take my EVO to get serviced due to the micro USB port going bad and the phone wouldn't charge. They gave me a brand new EVO out of the box, never mentioned anything about my phone being rooted.

 

Sent from my JB iPhone 4S using Forum Runner