Toffer
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Sorry I don't think I'm trolling, just a disappointed ex-customer trying to help a potential customer. While my comments are negative they are factually correct. And I'm sorry there is no way that you can blame the customer for confusion about what Sprint Spark is or means when they describe it as "Sprint Spark expands, bringing with it the improved in-building signal, expanded coverage and intelligence offered by the enhanced LTE network capability. Sprint Spark is a powerful, enhanced LTE network capability that incorporates three bands of LTE to create a revolutionary tri-band experience. For you, this means our fastest-ever data speeds, stronger in-building signal and a whole new level of mobile internet experience." Sprint Spark means three bands, which means it must have 800 MHz LTE. Anything less is a lie. I don't think that's trolling. Just pointing out a factual consistency. Thank you. I really do hope Sprint gets its act together and becomes more open and honest with their customers and creates a true competitor to the big three. I could really use an affordable carrier that works in my home and surrounding areas.
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They may have been fired yet Sprint still continues to lie and claim that Sprint Spark is three-band LTE and that it provides low band LTE with better coverage and building penetration. You can't just "forget" Sprint's marketing, how else are you supposed to trust a company other than by their word. They claimed Sprint Spark includes 800 Mhz LTE, they claimed LA is a Sprint Spark market and finally their map showed Sprint Spark service all over my area but those were all a lie and ultimately they mean something entirely different when they say Sprint Spark and customers won't get in-building coverage in LA despite their claims. It's completely inexcusable for a company to continue to use a marketing term in two completely contradictory ways. They've completely lost my trust. Upsetting since they're the only real competitor to T-Mobile and I left them because my only complaint was poor coverage in my home. Oh well Consumer Cellular has decent prices and AT&T's great coverage.
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But that directly contradicts Sprint's own definition and marketing. Sprint Spark is a powerful, enhanced LTE network capability that incorporates three bands of LTE to create a revolutionary tri-band experience. For you, this means our fastest-ever data speeds, stronger in-building signal and a whole new level of mobile internet experience. No where do they define it differently, yet for their maps and markets covered they lie and change the meaning in order to deceive customers.
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Nope, Los Angeles is still a Fake Sprint Spark market, No B26 here. As you said it's pretty much impossible to find any information about Sprint's 800 Mhz LTE whether due to IBEZ or conflicting public uses but it's still blocked here in Los Angeles. Don't know why Sprint continues to lie and and say LA's a Spark market when it's not even legal for them to offer Spark service. I wanted to like Sprint and for them to do well but they're just so dishonest and incompetent.
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I have a recently clean installed Nexus 5 4.4.4 so I don't think it should have any problems connecting here and I know it was capable of connecting to B41 while driving through LA (via the Signal Check Pro app). I was told that there is a B41 tower at Lincoln and Wilshire though and yesterday just 4 blocks away I could only connect to B25 with ~1Mbps. Strange that it didn't connect there.
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Thanks for all of the replies. Sounds like Sprint just isn't available in Santa Monica yet. Seems surprising to me. Looking at the Sensorly maps it looks like Sprint is still doing poorly all over the Westside (West of 405). Can't believe they've ignored Silicon Beach for this long. Since my main impetus for trying out Sprint again was becasue I learned they have 800 Mhz spectrum and I need some better coverage at my house but have now learned they not only can't implement that here for at least 6 months and they haven't even put B41 in place (despite their maps statign they have "Best" coverage here) I think I will have to stick with T-Mobile for now. Can't believe how deceptive Sprint has been. Puts a really bad taste in my mouth. Maybe I'll try them again in the Fall if they've lit up B26 and B41 as their maps claim but I'm not sure I can trust them. At least they have 1x800 voice which is nice. Thanks so much for all of the input.
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Is there any reason I shouldn't be getting B41 in Santa Monica? I'm just trying out Sprint for the last week and my phone has never connected to B41 here in Santa Monica (it didn't work in Palm Springs either but did a couple of times in LA on the drvie back). Sprint's coverage map says that my home and most surrounding areas should have "Best" Spark recdeption yet even outdoors next to an open field it is only getting B25 with ~1Mbps speeds and ~200ms pings, pretty unnacceptable. Along with learning that Sprint can't even get B26 in all of Socal has made this pretty disaapointing. While I can thankfully get 1x800 (the main reason I retried Sprint was to get better voice receptioin at home) the prevalence of poor 3G and B25 conncetions almost everywhere I've tried in Sprint makes me think I'll go back to T-Mobile. Is there any reason that I shouldn't be experiencing this or is there any hope that it will improve?
