I am in the Joliet area and after reading your article on "The Windy City". It makes sense of why the dropped calls are happening.
But as a Sprint customer for the last 15 or so years, I am moving on. I have had 3 different occasions where I have had to call 911 and all 3 calls were dropped. I could list multiple issues but most I can deal with, but a dropped 911 call, I cannot.
Some areas in Joliet WiMax is amazing, 10-11Mbps down. 1 mile from that location, you cannot even connect to WiMax. "/