jtravers

I know this is much too late, but this probably happened because your X was on an older version of iOS than your backup. My X came with 11.0.2 installed but my backup was from 11.1. So I setup my X as new and updated it to 11.1 before restoring the backup from iTunes. Apple should have made this issue much clearer and had steps in place to guide the user through it.

Fantastic. Thanks!

I'm curious about the MMS and group text (non-iMesssage) issue with Wi-Fi calling. Is this just an issue while you're on wifi, or is it an issue even when off wifi as long as Wi-Fi calling is enabled? And I assume iMesssage still completely works since that's over data. Thanks!

If you haven't tried this already, try tweeting @marceloclaure and @sprintcare. They are usually pretty responsive to customer complaints. Hope you get in contact with someone who can fix your problem and restore your sanity ASAP!

And if that doesn't fix the issues, take it to a Genius Bar to get them to troubleshoot and, hopefully, replace it.

Trading it in at a store *should* be the most hassle-free way to go. I know family members that traded in at Verizon and Best Buy had zero issues. If trading in at Sprint is a hassle, it is something that really should be fixed.

At least we know that regardless of what changes Apple comes up with regarding the home button, us iphools will still be allowed to use our phones on a plane

Agreed. Over time, the physical home button would stick, become loose, or just not feel as solid when clicked. This haptic home button is much more consistent and will stand the test of time much better. Once you get used to it, it feels as good or better than the physical button, IMO.

I had the same problem with a replacement phone from AppleCare. You need to plug it into your computer and activate it through iTunes (edit: I just saw your post that you tried that already. Did you restore the phone as new through iTunes first? Now I'm curious what's going on with your iPhone). The second Sprint store I took the phone to did that and had it activated in five minutes. The first store had no clue. Both were corporate stores. Here's a discussion I found on Reddit about the same issue. https://www.reddit.com/r/Sprint/comments/4xmpny/strange_activation_issue_on_applecare_replacement/?st=ITM4SWC3&sh=efb21bb2

No, I don't think it would apply.

Sounds like you didn't order before 9/13, is that correct? If so, you'll be in the 2nd wave of shipments for that model. The first wave is shipping out now. I would guess/hope that you'll get your phone next week or the week after that.

What model/color/size?What does your order status say?

That's not bad, but it's pretty incredible that other carriers are giving $400 for a 5. And it is a little surprising that Sprint isn't matching that. My parents are on Verizon, and I made them jump on that deal because they'll be hard pressed to get anything close to that elsewhere. But it is what it is. For me at least, Sprint is still the best overall value when looking at total cost over a multi year timeframe.

According to thishttp://m.imore.com/wireless-iphone-7-everything-you-need-know the iPhone 7 can only do uplink CA on bands 7 and 41.

You could just pretend that the date is later and reassure yourself that you'll be getting the phone on that imaginary release date