Merlin...Look, I appreciate all the information you have provided above and in this forum. Your corporate enthusiasm is admirable. Good Lord Man you are the voice of Sprint for all of us! Thank YOU! The bottom line...it is sad when the only LTE information we get is from an unofficial Sprint Tech source. Please realize my frustrations lay far from you.
Where I do find my frustration is from the sales person telling me on release morning at a Sprint Store here in fantasyland, after securing a reservation and waiting outside for two hours for my EVO LTE 4G, to be sold on the fact this new phone will be just a bit slower than my EVO because Denver's LTE network was just two short months away! He didn't even offer up that little tidbit until I inquired if the speeds on this phone were going to be faster. Then only to be told again the same damn thing again 10 months later when I bought my wife's Galaxy and re-upped for another two years. All of this only to add it had been years not being able to make a full cell phone call without a drop from my home in a north west suburb. An Airave finally put a band-aid on that.
Merlin, I pay Sprint $3500 a year, and have been a loyal customer for what I believe is over 11 years now. I cant tell you how many people I have referred to Sprint. I even have a great relationships with the repair guys at my local store. Hell, I even told them about you and this forum because they had heard MAY 2014 and you were a wealth of knowledge. I just want what I was sold. I think you would have to agree I and many, many others have been more than patient. If Sprint Corporate knew what sales was saying to long term customers they should have at least provided better information and better PR.
So I'm sorry that this is hard and at the end of the day I really don't care. Get out some lights and work at night. Hire more crews. Pay overtime. Offer incentives...whatever....just meet the expectations you sold me $6000 ago.
Your Company had better flip the damn switch (horribly sorry for my lack of your tech-speak here) soon or sadly I'm going to be forced to fire them. Too bad they probably wouldn't miss me nor care but now I hope you can sympathize with my frustrations.