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Verizon Edge, AT&T Next, Tmobile Jump. What is Sprint going to do to compete?


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#41 iansltx

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Posted 18 July 2013 - 06:33 PM

Sprint has a real big opportunity here to attach like 12 or 15 month upgrades to the all in 110 plan. I think something like that could be huge and help increase customers MRC which would help Sprint make more money.

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Was thinking the same thing. If they gave a new-customer-price upgrade every year or less (say, an upgrade credit every 8-10 months) to users of the $110 plan, I could see myself shelling out the dough for it.


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#42 centermedic

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Posted 18 July 2013 - 07:26 PM

Sprint has a real big opportunity here to attach like 12 or 15 month upgrades to the all in 110 plan. I think something like that could be huge and help increase customers MRC which would help Sprint make more money.

Sent from my HTCONE using Tapatalk 4 Beta

I have a sneaky suspicion that currently Sprint does not want any new customers or wants to tightly manage its growth.



#43 kg4icg

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Posted 19 July 2013 - 06:15 PM

Here is a example of what I'm doing on the Friday the 26th. Picking up the HTC-8XT, trading in the phone I have which have a heat problem. Paying 400 - 125 for trade in which will bring my cost down to 275 without having to readjust contact or any thing else. If I wanted to I could go the other route and do a whole contact readjustment and pay lower but I rather buy straight out. Didn't have to wait for 6 months pass by to start jump. Don't have to worry about next or edge over priced markups. And I still control what I do with my phones.
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#44 maximus1987

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Posted 22 July 2013 - 08:37 PM

I have a sneaky suspicion that currently Sprint does not want any new customers or wants to tightly manage its growth.

I agree.
In areas without NV even started, Sprint can't even handle current customers.
Probably wants to wait till TDD is ready late 2014.

#45 WiWavelength

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Posted 22 July 2013 - 08:47 PM

These names are all wrong.  Fittingly, T-Mobile should call its program EDGE, AT&T Jump (in the lake), and VZW NEXT!

 

AJ



#46 d_rail34

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Posted 22 July 2013 - 11:08 PM

Was that the "pay a fee and upgrade early" program?  My sister did that with her old LG Optimus S.  She wasn't due for an upgrade for like a year or something and she paid I think $100 to upgrade early and got an S2. (this was last year)

In May 2012 I was offered what was referred to as a "buy up" after learning that Sprint no longer had annual upgrades available. I wound up having to pay $165 to receive the early upgrade so that I could get my wife the Iphone that she'd been wanting.

 

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#47 GUESS2528

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Posted 23 July 2013 - 07:28 AM

SPRINT HAD A EARLY UPGRADE PROGRAM BEFORE BUT DO YOU THINK THEY WILL BRING IT BACK TO COMPETE?  B)  :rolleyes: 



#48 koiulpoi

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Posted 23 July 2013 - 08:42 AM

In May 2012 I was offered what was referred to as a "buy up" after learning that Sprint no longer had annual upgrades available. I wound up having to pay $165 to receive the early upgrade so that I could get my wife the Iphone that she'd been wanting.

 

The things we do for those we love.  :angel:

 

 

SPRINT HAD A EARLY UPGRADE PROGRAM BEFORE BUT DO YOU THINK THEY WILL BRING IT BACK TO COMPETE?  B)  :rolleyes: 

This program still exists, but only in Corporate-Owned Retail stores.


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#49 d_rail34

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Posted 23 July 2013 - 09:15 AM

This program still exists, but only in Corporate-Owned Retail stores.


I actually had to go through account services to get the buy up offer. Initially the csr had told me that the option wasn't available in my area, so I had to go through account services to get it approved. All in all it worked out and my wife was happy...and that's always a good thing. Lol

Its good to know that sprint will work with their customers in situations like this, and they've always been willing to work with me when it comes to upgrading & contract renewals. ;)

#50 koiulpoi

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Posted 23 July 2013 - 11:45 AM


I actually had to go through account services to get the buy up offer. Initially the csr had told me that the option wasn't available in my area, so I had to go through account services to get it approved. All in all it worked out and my wife was happy...and that's always a good thing. Lol

Its good to know that sprint will work with their customers in situations like this, and they've always been willing to work with me when it comes to upgrading & contract renewals. ;)

It definitely is good that Sprint will work with people, but the program is through, as you said, Account Services and Corporate Owned Retail only. Regular Care, as well as Preferred Retailers and other 3rd-party stores are completely incapable of offering this program. And considering the majority of Sprint stores are Preferred Retailers, that's a vast majority of stores that can't do it, so it's really not a very well-known program.


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#51 d_rail34

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Posted 23 July 2013 - 12:43 PM

It definitely is good that Sprint will work with people, but the program is through, as you said, Account Services and Corporate Owned Retail only. Regular Care, as well as Preferred Retailers and other 3rd-party stores are completely incapable of offering this program. And considering the majority of Sprint stores are Preferred Retailers, that's a vast majority of stores that can't do it, so it's really not a very well-known program.

It's pretty unfortunate too. Especially concidering that everytime you upgrade your device you're renewing your contract. Sounds like a GREAT business plan to me. lol



#52 4ktvs

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Posted 23 July 2013 - 04:10 PM

I am 100% going to do Verizon's edge due to I know a loop pole. :)

 

AT&T's next though is a 1000% rip off. T-moblies jump is not the worst if your going to pay $8 a month anyway for insurance. ( I think that in of it's self is a rip off but that's just me.)

 

If they were going to be renamed it should be T-moblie jump though hoops to get 4G, AT&T next rip off and Verizon's dull Edge.


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#53 smalltimehack

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Posted 23 July 2013 - 04:22 PM

This program still exists, but only in Corporate-Owned Retail stores.

This is not true. A preferred retailer like the one I work for can still process this. It goes on the next bill instead of being paid for at the time. But it rarely takes longer than two hours and the customer is back getting their new phone.

#54 koiulpoi

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Posted 23 July 2013 - 04:32 PM

This is not true. A preferred retailer like the one I work for can still process this. It goes on the next bill instead of being paid for at the time. But it rarely takes longer than two hours and the customer is back getting their new phone.

Really? How so? We've never been able to do it (work for a PR), and there was recently some Daily News and a section of the Playbook that said in big bold all caps "PREFERRED RETAILERS CANT DO THIS SEND THEM TO CORPORATE STORES", or something similar.

 

PM me how you do it, if you'd rather not post it here.


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#55 smalltimehack

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Posted 23 July 2013 - 04:40 PM

Ah. I don't remember seeing it but my manager goes over it pretty well and he still recommends we do it for customers. I did two just last Sunday. Lol.
Call 888-273-9460 which is account services and just ask for any available buyout options. Same thing as *3 on a sprint phone I believe.

#56 Keitarou

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Posted 25 July 2013 - 01:23 PM

I am 100% going to do Verizon's edge due to I know a loop pole. :)

 

AT&T's next though is a 1000% rip off. T-moblies jump is not the worst if your going to pay $8 a month anyway for insurance. ( I think that in of it's self is a rip off but that's just me.)

 

If they were going to be renamed it should be T-moblie jump though hoops to get 4G, AT&T next rip off and Verizon's dull Edge.

 

Share the loop hole please...



#57 WiWavelength

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Posted 25 July 2013 - 01:37 PM

I am 100% going to do Verizon's edge due to I know a loop pole. :)

 

AT&T's next though is a 1000% rip off. T-moblies jump is not the worst if your going to pay $8 a month anyway for insurance. ( I think that in of it's self is a rip off but that's just me.)

 

If they were going to be renamed it should be T-moblie jump though hoops to get 4G, AT&T next rip off and Verizon's dull Edge.

 

If you try to "jump" through that "loop pole," your "next" encounter might be with a solid metal "edge."

 

 

AJ



#58 4ktvs

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Posted 26 July 2013 - 11:07 AM

Share the loop hole please...

Let's just say that if you pay off half of your phone off then you Don't have to trade the SAME phone back in. Just find a cheap, 4G smart phone that's works well use it for a few days then trade it in. And start it all over again. I know an insider. :)

 

Just a disclaimer: If doing this, makes you lose money, unleashes an act of god, kill's your first born, or does unforeseen damage to yourself, your wife, your kids, home or any other things you own that I am not going to pay jack. :)


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#59 kg4icg

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Posted 26 July 2013 - 11:10 AM

Let's just say that if you pay off half of your phone off then you Don't have to trade the SAME phone back in. Just find a cheap, 4G smart phone that's works well use it for a few days then trade it in. And start it all over again. I know an insider. :)

Just a disclaimer: If doing this, makes you lose money, unleashes an act of god, kill's your first born, or does unforeseen damage to yourself, your wife, your kids, home or any other things you own that I am not going to pay jack. :)

So basically what you are saying is commit fraud. Now you see why carriers take perks away.



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#60 4ktvs

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Posted 26 July 2013 - 11:22 AM

So basically what you are saying is commit fraud. Now you see why carriers take perks away.

I have read how the plan works and nothing in it says you have to trade the same phone in so how it is that fraud?

 

It's just a loop poll in how they have worded it. 


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