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nexuss4g

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Everything posted by nexuss4g

  1. Had this issue last night, data would not authenticate neither voice, and was unable to use my phone at all. My MXPE would be connected to Movistar but it was pretty much dead. Any thoughts?
  2. Correct, miss the ergonomic design but since I upgraded to the MXPE, it was a good phone.
  3. Nice, the Moto X 1st Gen was such a good phone.
  4. Saw this on Reddit https://www.reddit.com/r/Sprint/comments/3vyive/sprint_global_roaming_update/
  5. Anyone experienced issues on the MXPE while using Open World? This is the first time using my phone over in Mexico with Open World, previously had Global Roaming on my Moto X 1st Generation and had no issues. This weekend had to visit Mexico for a few hours and my phone took a while to connect to Movistar after turning off the phone a few times. Voice and text was working well but data was not registering as I had the exclamation mark show up. Support advised to go into settings and select the carrier "Movistar" manually in order to register data. After 2 tries, data started working fine. Under Cellular Networks> System Select you have to select Automatic and under preferred Network Type select Global and turn on data roaming. I believe the MXPE is compatible with Movistars LTE but was connected to HSPA all the time.
  6. My 3G works on the MXPE but I'm on Sprint. After owning the Moto X 1st gen on Sprint, I noticed that 3G is a bit weaker on the MXPE and get full bars with the exclamation bar very often. I had no issues whatsoever on the 1st Gen and believe LTE was a bit stronger as well.
  7. I tried Sprint Global Roaming for a week and it wasn't that bad at all. Mostly for texting purposes and lite browsing. Now on Sprint Open World but have yet to try it. Will report back.
  8. Well try to activate with the add-on and report back how did it go. If Sprint already provided a fix, then you should have no issues.
  9. It should go through. Some users have reported no issues while activating.
  10. I would assume the fix is on Sprints side? or any details of what they stated?
  11. If you try to activate online by entering the IMEI and SIM Card, the system recognizes both but after submitting the request it will prompt you to contact sprint via phone or chat. The rep will advise that the service(s) Global Roaming and/or Open World are not compatible and will need to be removed in order to active the Moto X Pure.
  12. No problem. You can also pull down the quick settings bar and turn on the flashlight as another option.
  13. Yup, the flashlight works when the screen is off, or the phone is locked.
  14. I travelled with my Moto X 1st gen to Europe last year and had no issues swapping sims, call Sprint and have them unlock your moto first. In Germany you can purchase either from O2 or Vodafone. In france you can try Orange, theres a sim that I bought in Germany that didnt work but I cant remember the company name... I'll see if I can find out.
  15. This is exactly what I got from chat support and replied back to them stating that the Moto X 1st gen has the same capabilities as the Moto X Pure so it should work the same when roaming in other countries supported by the plan. They stated since it was a CDMA phone it would not work because we connect to GSM networks while roaming lol I will try to call them tomorrow as was a bit busy at work and haven't had a chance to follow up. Have you received any other updates from Tech Support ?
  16. The only apps installed: Dropbox, Instagram, Signal Check , Speedtest and whatsapp. The rest is Stock Apps
  17. Did what you suggested, went online to activate myself and got the exact email that the changes were made last night. I checked this morning and no changes were applied to my account. Didnt get a cancellation notice either. I will call them personally and see whats going on.
  18. Seems like Global roaming and Open World are not compatible with the Moto X Pure, as Customer service is not able to re add the services on my account after activating my Moto X Pure. Worldwide support supposedly contacted tech support and they stated that the plans do not work. Anyone experiencing the same issue?
  19. Seems like Global Roaming add-on nor the Open World Plan are not compatible with the Moto X Pure, as customer care is not able to add it back to my account. Any other users having issues adding these back to their account ? I know there's a thread for Open World already but this also applies to the Pure. Feel free to move if needed.
  20. Well I remember that the Moto X 2014 had antenna enhancements. Check out --> http://www.anandtech.com/show/8491/the-new-moto-x-intial-impressions-and-hands-on/2
  21. Yes, there's a few towers that are B41 enabled, and was connected to a few of them on my way to work.
  22. Finally activated my phone, went online to activate and the IMEI was recognized, entered the UCCID and hit enter, got the message to contact chat support. Spent around an hour to get it activated and its finally working. The rep had to remove the Global Roaming add on in order to activate. Only thing is that I no longer get LTE 41 at the office, used to be able to connect with the Moto X 2014 so stuck in 3G
  23. Yup, The Moto X Pure works on Sprint.
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