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I've searched for ten minutes or so on this forum for discussion related to Sprint's current offer for existing customers: a free line?! What's the catch? We're a four phone Sprint family with, I guess, a grandfathered plan that sits squarely between the two existing Sprint plans. If I sign up for an extra line (which has downgraded video and audio streaming bandwidths)...will my existing plan be modified in any way? We've been with Sprint for nearly twenty years...in all that time only one real complaint.

On our iPhones, Sprint's free roaming in San Miguel de Allende (SMA) is with Movistar. You're right...Movistar is only so-so...with no LTE but lots of 3G (kind of fast) that usually worked...but had a bunch of dead spots in the SMA Central City area. But overall, the Movistar coverage was good enough for Google Maps and texting. I did not see any evidence of severed heads, severed heads in coolers, or anything obvious related to the cartels. But my wife and I generally headed back to our rental apartment at or before dusk...and because of that we did not experience anything that I would refer to as scary. There is no doubt, though, that there's a lot of smoke, in terms of what you're describing. Thankfully we saw no fire.

As I read yesterday (with sadness) about the (apparently) upcoming T-Mobile purchase of Sprint, I'm reminded how much I've enjoyed this site...and how useful it has been to me and my family...two decade Sprint customers. Between Feb 15 and Feb 22...my wife and I will be in San Miguel de Allende, Mexico. Am I understanding things right... For two dollars a day, I can use my Sprint iPhone 6s while in Mexico?! In San Miguel de Allende, what kind of service can we expect? Great. Middling. Poor? Anything I should know? Thanks for reading.

An update: As of Sat noontime, decent Sprint service has returned to all four of our phones (while in Ann Arbor) ...don't know why!? So we had spotty (at best) service for about 12-16 hours (in the Ann Arbor area). I hope the service interruptions are in the past. For what it's worth...we are loyal Sprint customers.

Daughter attending Univ Michigan starting next month. We are a 15 year Sprint family (4 lines). We are currently visiting Ann Arbor. Is there something wrong with Sprint's service right now? Very little LTE service throughout the AnnArbor area. I happened upon the Sprint store in Ann Arbor's largest mall and was told by two employees that, yes, there are currently problems in Ann Arbor with some of the towers and work is ongoing. Any and all help and info is much appreciated.

Thanks for the quick response. I am considering purchasing a Sprint-capable iPhone 6+ and not making any changes to our legacy account...we still want only three lines. I wish I hadn't added the confusing sentences. We have three iPhones. I want to buy a fourth iPhone (no lease...no easy pay...just buy it outright with cash)...and replace one of our currently-activated Sprint iPhones with the new fourth iPhone (we would still have three activated lines). Sprint says after 90 days they'll unlock the 'fourth iPhone'...I would take advantage of that unlocking process...unlock the 'fourth iPhone'...then remove it from Sprint service...give it to my daughter (for her to use long-term in the UK)...then bring back the one phone we had to sit for 90 days while the 'fourth iPhone' was serving its necessary 90 days to get the international unlock from Sprint. Does this help?

Questions About Unlocking a Sprint Phone for International Use... The background: My daughter has a good job in the UK. She is currently using an iPhone 4S in the UK. I would like to get her an iPhone 6+ that she could use in the UK. Will the following work? We are customers in good standing (more than a decade) with three lines on an out-of-contract legacy plan (1500 minutes Family Unlimited Data). All three of our phones (two iPhone 5c's and one 5s)...according to our mysprint account page...are eligible for international unlocking...but as of yet have not been unlocked. We have not plans to unlock these three phones. What I would like to do is purchase a 6+...and upgrade (replace) one of our 5c's (in other words, remove the 5c from Sprint service)...use the 6+ for 90 days...ask that it (the 6+) be unlocked...then go back and replace the 6+ (i.e. remove it from the Sprint network) with the 5c that had been taken out of service 90 days previous. So we have two 5c's and one 5s with Sprint now. I'd like to buy a 6+...use it for 90 days...get it unlocked...give it to my daughter as a gift for her to use in the UK...and return at that time to the working devices that we have now with Sprint in the USA (two 5c's and one 5s). Does this make sense? Will this work? Will my daughter be able to activate her Christmas gift (the 6+) in the UK...and use it for as long as she remains in that country (could be 2 years)? And when she returns (permanently) will the 6+ be usable on the Sprint network? Sprint will have unlocked it (the 6+) but it will not be active on our Sprint account...does this matter? Will there be any monthly charge to our three phone Sprint account for her using a fourth phone that is not on the account? I am not trolling here...so real answers are appreciated. Can I get an authoritative opinion on what I'm trying to accomplish? Or at least bring some clarity to my thinking? Thanks much.

I realize this topic is months old but it certainly applies to our family. We are a 3 line Sprint family...have been for over a decade. I would like to make it 4 (adding a line) as one of our children is returning from Europe. I guess we're on what is now known as a Legacy Plan--specifically, the Everything Data Family 1500 plan (with 3 lines). Can I add a line to this plan...and still keep it? In other words, we want the Everything Data Family 1500 plan while using 4 lines. All those years ago (about six, I think)...adding a line resulting in an additional $19.99/month charge for the line...along with a $10.00/month smartphone charge. In other words, adding a line increased a bill by thirty bucks (plus tax). When I went from 2 lines to 3...I brought my own device and did it all online--it was a painless process. I cannot find the option to do this now (from my Sprint account page). Is what I am trying to do impossible now? As always...thanks for a wonderful resource. I would have left Sprint if it wasn't for the hope this site provided...after all these years we're relatively happy with our 4G service.

From the Busch press box area...just now (8:35pm)...via Sensorly iPhone 5c LTE: Download: FAILED Ping: FAILED Upload: FAILED iPhone 5c 3G: Download: FAILED Ping: FAILED Upload: FAILED after phone restart, iPhone 5c locked in on 1x Download: FAILED Ping: FAILED Upload: FAILED ...same location at 10am (prior to Game 1 of the day)...same phone via LTE: Download: 0.53M Ping: 465ms Upload: 0.67M ...Band 41 makes a difference, eh?! We've traveled in the Disney and Cocoa Beach area again; WDW has holes but is improving. Cocoa Beach is wonderful; Facetiming on the waterfront (and not far from sharks, apparently!) back home worked splendidly.

what is classified as a high ping time on Sprint LTE?

...spoke too soon. No LTE and no 3G on the west side of Carbondale as well as the area near John A. Logan college this afternoon. Hope things get settled soon.

Usable LTE has returned on what I would call Carbondale's West Side. Just yesterday I stopped within 100 yards of what I believe is our tower...and the Sensorly data were 0 up and 0 down...gosh I was disappointed. But today, same spot, 20 down and 8 up...and home-based Sensorly data are 15 down and 5 up. We just made a significant investment in new phones so I am satisfied again. I hope my satisfaction is of the long-lasting variety...so for now...good job Sprint!

...follow-up to this post: LTE worse and worse lately--attached is from last night.

...bought one and then two more iPhones in March of this year. Through May, none of these phones had any trouble at all locking onto a usable LTE signal (at home). But for the past week, these phones (from home) flip over to 3G. Any reason for this behavior? Zip 62901