A warning to anyone else who may be activating this phone online. Online activation went fine recognizing the correct phone and not prompting to do a chat HOWEVER, it tried to change my plan from the $60 Unlimited Plan to a $90 Unlimited Plan. I had to select change plans where I was presented with a $75 Unlimited Plan and in very small print, the option to keep my existing plan. After selecting that link the activation went fine and I remain on the correct plan. Just a heads up.