Jump to content
ahecht

1 ring and then silence?

Recommended Posts

I've been having a weird issue with both phones on my account. About half the time when people call, they will hear just one ring and then just silence until I eventually pick up. My phone rings normally, it's only the person calling that has the issue.

 

I haven't been able to pin down exactly what is causing the issue, but it doesn't seem to correlate with being on a WiFi-calling-enabled network, 3G/4G, or being connected to my airave, not does it seem to matter if the person calling is on Sprint or not. However, since it occurs on both lines on my account I'm assuming it's a Sprint problem.

 

Anyone else have anything like this happen?

Edited by ahecht

Share this post


Link to post
Share on other sites

Yeah I had that a lot when I call out to other Sprint lines. It was like that for maybe a month or two and then went away. No idea what the cause was...

 

I had it most often when I would call my parents (also on Sprint). They live in Florida now so I have no idea if it was something with the network on their end or my end.

Share this post


Link to post
Share on other sites

Yes I am having the same problem here when I have a friend that is on GhetoPCS and when he calls me here at the house when I am using the Airave he hears it ring once then silent but I hear it ring my phone normally. I have WiFi calling not turned on here.

Maybe it is on Sprint's side done everything I can think of to track it down and it comes up on Sprint's side.

Share this post


Link to post
Share on other sites

That must seem very bizarre, just to hear nothing for awhile and then the voice just comes out of the darkness and say hello.

 

Sent from my Z30 using Tapatalk

Share this post


Link to post
Share on other sites

That must seem very bizarre, just to hear nothing for a while and then the voice just come out of the darkness and say hello.

 

Sent from my Z30 using Tapatalk

There was a Twilight Zone episode where that happened :

 

Share this post


Link to post
Share on other sites

I am not alone I see; occuring chronically for the last year with no discernable pattern.

Share this post


Link to post
Share on other sites

Happened to me today when I tried to call my co-worker's ATT phone. 1 ring then voicemail...has never happened to me before today though.

Share this post


Link to post
Share on other sites

Experiencing the same since the beginning of September. Sprint wont help unless it happens 3 times in a 24hr period. They also require you to note the number you are calling and time so it can be traced. Make sure if you have an airave that it is off or they wont even investigate and just blame that.

 

Sent from my SM-N910P using Tapatalk

Share this post


Link to post
Share on other sites

The FCC fined some companies a while back for playing a ringing sound when the line wasn't actually ringing on the other end. Maybe it's just the network on either side erring on the side of caution.

Share this post


Link to post
Share on other sites

Wondering if anybody has been able to solve this issue?

No solution, but I can independently confirm its still happening sometimes...I've had it happen a few times the past ~1.5 months when calling my wife's cell.

Share this post


Link to post
Share on other sites

I have that happen on both my Sprint and Tmo line every so often. Never noticed a pattern that I've known about. Just chalked it up to a network glitch.

Share this post


Link to post
Share on other sites

I've had it where it just doesn't ring, and then someone answers. on AT&T VoLTE my phone will usually start ringing before ringback tone is heard on the callers end. Sometimes when someone I call who has a line that does that will answer so quickly that I freak when I hit call, hear silence and then "hello?". 

  • Like 1

Share this post


Link to post
Share on other sites

I've had it where it just doesn't ring, and then someone answers. on AT&T VoLTE my phone will usually start ringing before ringback tone is heard on the callers end. Sometimes when someone I call who has a line that does that will answer so quickly that I freak when I hit call, hear silence and then "hello?".

This seems to happen when its an AT&T to AT&T VoLTE call.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • Because you simply have to plug it in to a power outlet near a window. 
    • Except for a soft hand off to thw macro network. It can't do that, but other than that, there exactly the same. 
    • Because public WiFi has an ongoing maintance cost, plus the cost to set it up and properly isolate it from your network. The magic box is just easier. You aren't responsible for it. The magic box (via LTE) also has vastly superior QoS so that one person won't bog it down.

      My parents house is one place where a magic box works amazingly. Their only internet option is 3 mbps DSL. B26 only on phones, and that's upstairs only. The magic box latches on to b25 and provides 15-30 Mbps consistently. They actually use it now with a Sprint mobile broadband plan. For some people, the magic box is a better solution than an Airave or wifi calling (which won't work well on 3 mbps DSL if someone is using the internet). For businesses, it's a $0 cost, easy deployment to help customers. And they aren't responsible for what people do on it.

      Sent from my Pixel 2 XL using Tapatalk

    • Because if you're not offering public WiFi, why would you go out of your way to set up a Magic Box??
    • I really don't see why it is that you think that if you don't have public wifi then you wouldn't use an MB. The MagicBox is a repeater for Sprint's network requiring essential zero exposure or expenditure for the retail provider beyond electricity. It is also zero maintenance or setup. It's a highly superior solution in my view.
  • Recently Browsing

    No registered users viewing this page.

×