SMS issues

[jeffcarp]

I've been doing a lot of traveling lately and I'm having bad SMS experiences. This is occurring on a LG G2 with Android 4.4.2 and a Nexus 5 with 5.0.1.

 

It has occurred in Chicago, Tucson, Des Moines and Champaign.

 

Sending SMS gets stuck on "Sending" and might eventually send or might fail. Incoming texts I'm getting 3 or 4 times each with different time stamps.

 

Known issue?

[JossMan]

Are you using the default messaging or a 3rd party messaging app via Google Play?  Are you able to make and receive calls?  Have you tried powering down both handsets for a few minutes and then re-attempt sending SMS messages after you power them back up?  Have you done a PRL and data profile update? 

[jeffcarp]

Using Google's messenger app. Calls are fine. Data is fine. Phone has been rebooted and also toggle airplane mode. PRL and profile is current. Very intermittent problem. Sprint responded to a tweet tonight saying its a known LTE issue without a fix yet and to change to 3G to get the SMS out if it happens. Not sure I believe that because I'm pretty sure my phone had kicked back to 3G indoors in Chicago this weekend and I still couldn't get a SMS out.

[mc_gusto]

Do you use Google voice sprintegration? I use it and I feel like my texts have been getting more and more delayed. Some days it's fine. Some days not so much. S5 lollipop.

[jeffcarp]

No Google Voice integration. I only do a forward to Google Voice voicemail.

[TheForce627]

I've always had SMS issues with my sprint lines

[Mercurial1]

I've been doing a lot of traveling lately and I'm having bad SMS experiences. This is occurring on a LG G2 with Android 4.4.2 and a Nexus 5 with 5.0.1.

 

It has occurred in Chicago, Tucson, Des Moines and Champaign.

 

Sending SMS gets stuck on "Sending" and might eventually send or might fail. Incoming texts I'm getting 3 or 4 times each with different time stamps.

 

Known issue?

I have had this issue as well and it seems to be either a registration issue between the device and the tower or you are in a spot where the network has trouble assigning you to a band because you are bouncing between them. Where i work i had the issue for three months but was finally able to get it resolved by them adjusting either the power level or tilt of the panels. After the resolution the band 41 signal seems to travel further as well.