Jump to content

Clear Outage (Band 41 LTE)


Recommended Posts

For two weeks now users in the Tampa, Orlando, Jacksonville and New York Markets have been reporting Clear sites not broadcasting data. The sites seem to be ones not co-located with Sprint towers. The signal is there but no data is present. I have experienced 5 so far in the city limits of Tampa. Anyone else experiencing outages or know why it's happening?

Link to comment
Share on other sites

I was having severe B41 issues the last week. Was connected with 3 bars indoors, 4 outdoors, and no data would load/send. Couldn't do anything. Toggling airplane mode on and off just put me on another band for so long.

I'm guessing it was a Clear site outage? All I know is its better now

Link to comment
Share on other sites

I've reported a few dead clear/Sprint 41 towers and or sectors in the Chicagoland area to Sprint a few times via the Sprint zone app. They've mostly been fixed. Same symptoms: connected but with zero data flow.

 

 

Sent from my iPhone 6

Link to comment
Share on other sites

3-5mb on

I've had minimal issues using Band 41 in New York City the week of Thanksgiving. Speeds were somewhat slow (around 3-5 Mpbs), but I can't be certain that it was caused by Clear or just capacity.

3-5mb on B41 is really slow, I had some speed issues for a few days last month, and it went back to normal now (20-50mb), There are a bunch of sites with 0 transfer. I have found at least 10 sites.

Link to comment
Share on other sites

the tower that I did report in my area seems to still be down it seems to be the sector because I was in the area and I was connected to one but not the one that my boyfriend connects to typically when he's at home. That one's been down for almost two weeks it affects text and voice calls!

Link to comment
Share on other sites

I'm not getting phone calls or texts when I am on my local Clear site at home, back to turning my phone on 3G only mode until this issue is fixed (No B25/B26 comes to my house). Data works fine however but missing calls and texts is a huge problem.

  • Like 1
Link to comment
Share on other sites

I'm not getting phone calls or texts when I am on my local Clear site at home, back to turning my phone on 3G only mode until this issue is fixed (No B25/B26 comes to my house). Data works fine however but missing calls and texts is a huge problem.

My issue is that my signal is good enough to have b41, but there is b26 and b25 available so it cycles between the three over and over and over.

 

I've reported the issue to Jerry Williams and he says he will escalate the issue. I also told him there are reports (from here) which is nationwide that clear wire sites are down and not having any data at all....

 

"Thanks for the feedback. I know our network team completed some repairs/upgrades this week. I will escalate your latest info right away.

 

Thanks so much. I really appreciate your help. We will get the issues resolved ASAP.

 

JW"

 

 

Sent from my iPhone 6 on Crapatalk

Link to comment
Share on other sites

To update the site mentioned seems to be back online and site adjacent to that one when handing off band 41 signal just activated live 8t8r sprint band 41. Don't know if that was a reason for intermittent inference.

  • Like 3
Link to comment
Share on other sites

To update the site mentioned seems to be back online and site adjacent to that one when handing off band 41 signal just activated live 8t8r sprint band 41. Don't know if that was a reason for intermittent inference.

 

A FYI. Sprint likes to deactivate adjacent LTE sectors when bringing up a new 2.5 site. 

  • Like 2
Link to comment
Share on other sites

A FYI. Sprint likes to deactivate adjacent LTE sectors when bringing up a new 2.5 site. 

Thats good to know. The only problem with that area is I think there is still legacy equipment that hasn't been updated as I am never on band 25 or 26 its always the clear site that I pick up. No HD calls either when calling from that service area! So there was zero fall back to any other bands when the site was down!

Link to comment
Share on other sites

I've been experiencing this on three particular sites here in the Baltimore market. Also have seen it on one site in an area that might've been in the DC market.

One of them is a site I use a lot, as it covers an area with WalMart, Chick Fil A, and Starbucks. Bit annoying that the problem is in the exact area where I spend a lot of time waiting in various lines. :(

Link to comment
Share on other sites

I have a Clear B41 site and a newly broadcasting Sprint B41 site near me, the Clear site is a little bit closer to me but the Sprint site fights for my Zing's attention every so often (I can tell by the different PLMNID). Hopefully the Sprint site takes over if there is a Clear outage, but all is fine so far (I'm in Orange County, CA).

 

 

Sent from my iPhone 6 using Tapatalk

Link to comment
Share on other sites

From jerry.

 

"Just following up since your last note. Since then we were able to revert back to previous settings on local towers there, and a downed DS3 issue has been resolved. Your coverage should at least be back to previous levels. Please let me know if this is the case."

 

I told him 2.5 ghz appears to be back up and running in the areas where it was effected... At least for me

 

 

Sent from my iPhone 6 using Crapatalk

Link to comment
Share on other sites

so I decided I would go to Twitter today to report the same tower that was down is back down and I came across another one that was broadcasting but not transmitting data as well.

Link to comment
Share on other sites

so I decided I would go to Twitter today to report the same tower that was down is back down and I came across another one that was broadcasting but not transmitting data as well.

I wonder if it's possible it's down because they're activating 8er sites nearby.

 

 

Sent from my iPhone 6 using Crapatalk

Link to comment
Share on other sites

I wonder if it's possible it's down because they're activating 8er sites nearby.

Sent from my iPhone 6 using Crapatalk

I'll keep an eye out for it. The nearest tower is further away so that site if being upgraded should not have been affected. I'll give it till Friday and check back then.
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • I updated my other s21 ultra factory unlocked to the latest firmware... It behaves like the S24 Ultra n38 or n41 depending on 80 or 100MHz or their nr- arfcn.
    • I see everything correct. The two ARFCN's you mentioned earlier and they idenitify as n-41.  using 4.832b SCP. Only using one TM SIM.
    • I posted this in the Nebraska Premier thread last week, but just wanted to share in this thread the progress that T-Mobile has made in filling in the great coverage gap known as Nebraska. Between late last year and this year, they have added 28 new expansion sites filling in the coverage hole, plus 11 Sprint site conversions in eastern Nebraska and far western Iowa. Notably, in the last month n41 coverage was added on over a dozen expansion sites in western Nebraska that were added to the network last year. For comparison, here is the very first map that I created in October of 2022 after we noted expansion sites outside of Sprint conversion in Lincoln and Omaha. It doesn't show any western parts of the state, but just know there was nothing besides roaming coverage and a little B12 coverage leaking down from South Dakota to the west of Valentine, NE.
    • Sent a copy of my DB in an e-mail just now.  Couldn't leave the house today but can hopefully get a screenshot when I'm out on another cell site tomorrow.
    • 76MB Google Play System update after that, bringing the date up to 3/1 from prior 2/1 date. 
  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...