Yuhfhrh Posted October 21, 2014 Share Posted October 21, 2014 I've been hesitant in doing that since I've heard tons of negative feedback from others that the reps either don't know or are hesitant in giving out or won't and very few others like yourself whom had luck getting it. What will I need to let them know in order to get it. With all my phones, I've just asked, 1. "Could you give me the MSL number for the phone XXX-XXX-XXXX on my account? Thanks for your time. :)" 2. They say, "Sure, let me see if I can help you with that." 3. 1 minute passes. 4. They give me the MSL. 5. ??? 6. Profit Quote Link to comment Share on other sites More sharing options...
Maverick Posted October 21, 2014 Share Posted October 21, 2014 With all my phones, I've just asked, 1. "Could you give me the MSL number for the phone XXX-XXX-XXXX on my account? Thanks for your time. :)" 2. They say, "Sure, let me see if I can help you with that." 3. 1 minute passes. 4. They give me the MSL. 5. ??? 6. Profit Alright then, if I'm unable to get a dialer code for the Moto X I'll take your advice and see what happens. Thanks. Quote Link to comment Share on other sites More sharing options...
mozamcrew Posted October 22, 2014 Share Posted October 22, 2014 I've been hesitant in doing that since I've heard tons of negative feedback from others that the reps either don't know or are hesitant in giving out or won't and very few others like yourself whom had luck getting it. What will I need to let them know in order to get it. Whenever I activate a phone, I've always gotten an email with the MSL in it. I always save the email for this very reason. 3 Quote Link to comment Share on other sites More sharing options...
Maverick Posted June 20, 2015 Share Posted June 20, 2015 UPDATE: Motorola has released the full blown update of Android 5.1 to the US Retail. So it is now in the hands of the US carriers. So next question is when will Sprint push it OTA!! Below are links to supporting the above information: Google + : https://plus.google.com/u/0/+DavidSchuster/posts/bEVD4De32Uo Motorola: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/105221 Quote Link to comment Share on other sites More sharing options...
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